My reasons not to own a Gladhatter Hat

SHARPETOYS · 10-01-2003, 09:33 AM

I saw some hats on ebay and i sent a email to the seller asking some questions about the hats.He called me after i recieved several pages of emails on custom made hats.I must admit he was slick and my gut told me to run but i didn't. I let myself get caught up in the bull and i ordered the factory hats from him for my lady of my life and at the same time i sent money to put a sterling beaver on lay away($495.00) mind you i never picked the hat style,color shape or even the felt!! Then i found these forms here and COW.I knew then i had made a big mistake after reading his posts here and there.I cancelled the lay way then the song and dance begain!! I'm a bad person for not finishing the order Etc,etc you know the drill. The bottom line the hatter would not send my lay away money back to me.I had read nothing but good things about Optimo hats of Chicago so i called and spoke with a very nice man named Kevin and he could not believe what i shared with him.He told me to contact my visa company and file a claim, which i did. Visa told me since i had charged the hats and lay away money at the same time mail the hats back to the seller which i did at at a cost of $35.00.I was told to mail them insured with signature confirmation. I then emailed the seller and all heck broke loose threats,calls I'm sure you can guess!!.I called Kevin back at Optimo and he felt so bad for me he said Roger i would like for you to have one of our new Indy hats and for only $200.00 and if you get your refund you can pay me later the balance of $195.00. Well folks i could not believe my ears, here is a man that has never spoken to me doesn't know me yet he wants to make things right and help me get the hat i finally wanted.A quality Indy style fedora.Mind you now he could loose a couple hundred dollars on me.He told me he had heard about the goings on here and at the other site and he never believed anyone would be taken in by this hype!! He told me he was sorry and this was his way in helping his fellow man.I got this quality fedora a few days later and i'm no expert but i cryed when i saw the hat and really realized what Kevin had done for me.I haven't recieved my money back from visa as of yet.The $427.00 I had sent to Gladhatter.I know this even if i never get my money from him, i'll pay Optimo the balance and i will be a life time customer!! Do you know why? They treated me with respect and gave me the best customer service even when it wasn't there problem. I don't know if the hat is 100% whatever buts it sure is better than abuse!!!! I know its not "Bull felt"!! I'll let the forum know if i ever get my money but please tread ever so softly if you want a custom hat from this hatter. "Quote" Its easy to talk the talk but harder to walk the walk. I would like to thank the ones here who have helped me and so many others if it wasn't for your posts i would have never thought to call Optimo because i was truly blessed to find Kevin I forgot when the packages were recieved in Va. he refused them so they were sent back to me.I'll be happy to re-mail them if the Gladhatter sends me the postage. I never wanted nothing for nothing. I i just wanted a hat!!!
Best to You and yours,

Roger

Dr. J · 10-01-2003, 09:48 AM

Good for you Roger! And "good for Kevin" also! What a phenomanal company Optimo is. I'm sorry that you were taken by the "Bad"Hatter. They don't call him Charlie "Swindle" for nothing! At least now we have a negative testimonial and hopefully, no one will follow suit and send him money for a hat that doesn't exist. I hope you get your money back from Visa. They're pretty thorough on such matters.

Enjoy your Optimo! They're the best!

Regards,

Dr. J

fedoralover · 10-01-2003, 09:57 AM

Thanks for letting everyone know his true colors. I noticed all references to him at COW have been deleted, I take it they have probably banned him. It would probably be a good idea to repeat your experience in a post over there as many do not log on here yet. I just hope Marc doesn't get the shaft the way you did, as he has ordered a hat from him as well. Enjoy your Optimo.

fedoralover

The_Edge · 10-01-2003, 10:13 AM

SHARPETOYS,

Reading about your experience with that SOB really [Edited for content--but he's ticked off,--Matt]! I knew he was a shyster but this is far and beyond anything I figured him for. I really hope you get your money back. Nothing makes me more mad than when people [Edited for content] around with money like this.

On the flip side I'm pleased that Optimo treated you so well. I do not own one myself but all of the positive experiences with this company have me looking forward to the day I do. Congratulations on your new lid!

-Edge

Matt Deckard · 10-01-2003, 10:25 AM

just took out a few expletives...

Until I hear otherwise from MK, colorful metaphores will be replaced with edits.

Dr. J · 10-01-2003, 10:30 AM

I can dig it Matt, but if there's one cat that deserves being called "colorful metaphors" it's the BadHatter.

Zohar · 10-01-2003, 10:47 AM

SHARPETOYS.
I am terribly sorry that you had this experience with the BadHatter. I had no idea that stuff like this was going on, but I am surely glad that I said what I said to him over at COW last night, and I am more thankful for Adam standing up to him. Hopefully, at last he is gone, and nobody will ever buy a hat from him.

Your experience with Kevin at Optimo has only enhanced my already great opinion of the folks up there. There is only one hatter that I will do business with any more. Optimo's customer service is bar none the best I have ever seen.

fedoralover · 10-01-2003, 11:26 AM

I am going to repeat my suggestion that your experience be posted at COW. There are 100s of viewers there and he may try to contact them by e-mail to lure them into a sale.

fedoralover

SHARPETOYS · 10-01-2003, 11:26 AM

I don't know if you guys and lady's know this, you are truly blessed to have Adam here.I'm old enough to be his dad and i would have been so proud to have him as my son.His father did a good job on raising him.The man is truly a class act that sets a good example for all of us to follow.Just my feelings!! "Feelings are neither right or wrong". They just are!!.

Roger

SHARPETOYS · 10-01-2003, 11:30 AM

I will post over at COW i'm in the process now.

Roger

The_Edge · 10-01-2003, 11:42 AM

Quote:

Originally posted by Matt Deckard
just took out a few expletives...

Until I hear otherwise form MK, colorful metaphores will be replaced with edits.

HA, HA, HA! I love your edit!

Quote:

[Edited for content--but he's ticked off,--Matt]

I'll watch it from now on. Or use !@#$ing gibberish.

mmarosy · 10-01-2003, 12:02 PM

As far as Gladhatter over at COW, yes, he's gone the way of the Dodo.

Roger, you may not have to post your experience yet, as a statement is going to be made and your testimony used as a warning. I've already emailed Marc to let him know of the situation, so hopefully he won't run into anything near to what you've experienced.

I'd also let your visa company know that delievery has been refused as I'm sure they'd want to intervene at that point.

Mike

Renderking Fisk · 10-01-2003, 01:41 PM

Time to mend fences, folks - and put this joker behind us.

Anyone know where's the best place to get an after-market trolly for my Akubra?

Sergei · 10-01-2003, 01:49 PM

Either Optimo or Peters Bros. can put on a wind trolley for your Akubra.

-Sergei

Renderking Fisk · 10-01-2003, 01:56 PM

Thanks, you're one of the best.

MK · 10-01-2003, 02:31 PM

FYI: I made decision when I built this new board to not approve Gladhatter if he tries to register.

fedoralover · 10-01-2003, 02:50 PM

what a relief, thanks.

fedoralover

Dr. J · 10-01-2003, 05:19 PM

MK, I bet that was one of the most difficult decisons you've ever had to make. Yeah, right.

Regards,

Dr. J

Renderking Fisk · 10-02-2003, 04:20 AM

Quote:

Originally posted by MK
FYI: I made decision when I built this new board to not approve Gladhatter if he tries to register.

Has he tried yet? Has any of his ?¢‚Ç¨?ìFamily?¢‚Ç¨? members done so?

Sergei · 10-02-2003, 07:49 AM

Quote:

Originally posted by mmarosy
As far as Gladhatter over at COW, yes, he's gone the way of the Dodo.

....has been refused as I'm sure they'd want to intervene at that point.

Mike

Gladhatter,
You are now obviously reading our posts over here now, since I have seen an email that points to the above quote from Mike.

You have choices in dealing with this situation. You can continue to play the martyr, or "I am the victim" role. But in my opinion the only way to turn the situation around is to "produce". Show something. I have looked at all your posts since last August. I know things take time. But take the time to be productive and constructive. Prove your critics wrong.

But you really, really need to leave us alone for the moment. You need to stop emailing the staff at COW. You need to stop prowling here and at COW and get your business affairs in order. You need to bear down and get beyond this.

-Sergei

10-01-2003, 09:33 AM	#1
SHARPETOYS Call Me a Cab Join Date: Sep 2003 Location: Titusville, Florida Posts: 2,467	My reasons not to own a Gladhatter Hat I saw some hats on ebay and i sent a email to the seller asking some questions about the hats.He called me after i recieved several pages of emails on custom made hats.I must admit he was slick and my gut told me to run but i didn't. I let myself get caught up in the bull and i ordered the factory hats from him for my lady of my life and at the same time i sent money to put a sterling beaver on lay away($495.00) mind you i never picked the hat style,color shape or even the felt!! Then i found these forms here and COW.I knew then i had made a big mistake after reading his posts here and there.I cancelled the lay way then the song and dance begain!! I'm a bad person for not finishing the order Etc,etc you know the drill. The bottom line the hatter would not send my lay away money back to me.I had read nothing but good things about Optimo hats of Chicago so i called and spoke with a very nice man named Kevin and he could not believe what i shared with him.He told me to contact my visa company and file a claim, which i did. Visa told me since i had charged the hats and lay away money at the same time mail the hats back to the seller which i did at at a cost of $35.00.I was told to mail them insured with signature confirmation. I then emailed the seller and all heck broke loose threats,calls I'm sure you can guess!!.I called Kevin back at Optimo and he felt so bad for me he said Roger i would like for you to have one of our new Indy hats and for only $200.00 and if you get your refund you can pay me later the balance of $195.00. Well folks i could not believe my ears, here is a man that has never spoken to me doesn't know me yet he wants to make things right and help me get the hat i finally wanted.A quality Indy style fedora.Mind you now he could loose a couple hundred dollars on me.He told me he had heard about the goings on here and at the other site and he never believed anyone would be taken in by this hype!! He told me he was sorry and this was his way in helping his fellow man.I got this quality fedora a few days later and i'm no expert but i cryed when i saw the hat and really realized what Kevin had done for me.I haven't recieved my money back from visa as of yet.The $427.00 I had sent to Gladhatter.I know this even if i never get my money from him, i'll pay Optimo the balance and i will be a life time customer!! Do you know why? They treated me with respect and gave me the best customer service even when it wasn't there problem. I don't know if the hat is 100% whatever buts it sure is better than abuse!!!! I know its not "Bull felt"!! I'll let the forum know if i ever get my money but please tread ever so softly if you want a custom hat from this hatter. "Quote" Its easy to talk the talk but harder to walk the walk. I would like to thank the ones here who have helped me and so many others if it wasn't for your posts i would have never thought to call Optimo because i was truly blessed to find Kevin I forgot when the packages were recieved in Va. he refused them so they were sent back to me.I'll be happy to re-mail them if the Gladhatter sends me the postage. I never wanted nothing for nothing. I i just wanted a hat!!! Best to You and yours, Roger Last edited by SHARPETOYS : 10-01-2003 at 01:08 PM.

10-01-2003, 09:48 AM	#2
Dr. J Familar Face Join Date: Sep 2003 Location: Santa Monica, CA Posts: 97	Good for you Roger! And "good for Kevin" also! What a phenomanal company Optimo is. I'm sorry that you were taken by the "Bad"Hatter. They don't call him Charlie "Swindle" for nothing! At least now we have a negative testimonial and hopefully, no one will follow suit and send him money for a hat that doesn't exist. I hope you get your money back from Visa. They're pretty thorough on such matters. Enjoy your Optimo! They're the best! Regards, Dr. J __________________ "Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind." -Dr. Seuss Last edited by Dr. J : 10-01-2003 at 09:51 AM.

10-01-2003, 09:57 AM	#3
fedoralover One Too Many Join Date: Sep 2003 Location: Great Northwest Posts: 1,357	glad he's gone Thanks for letting everyone know his true colors. I noticed all references to him at COW have been deleted, I take it they have probably banned him. It would probably be a good idea to repeat your experience in a post over there as many do not log on here yet. I just hope Marc doesn't get the shaft the way you did, as he has ordered a hat from him as well. Enjoy your Optimo. fedoralover Last edited by fedoralover : 10-01-2003 at 10:14 AM.

10-01-2003, 10:13 AM	#4
The_Edge One of the Regulars Join Date: Sep 2003 Location: WA USA Posts: 226	SHARPETOYS, Reading about your experience with that SOB really [Edited for content--but he's ticked off,--Matt]! I knew he was a shyster but this is far and beyond anything I figured him for. I really hope you get your money back. Nothing makes me more mad than when people [Edited for content] around with money like this. On the flip side I'm pleased that Optimo treated you so well. I do not own one myself but all of the positive experiences with this company have me looking forward to the day I do. Congratulations on your new lid! -Edge Last edited by Matt Deckard : 10-01-2003 at 10:20 AM.

10-01-2003, 10:25 AM	#5
Matt Deckard Bartender Join Date: Sep 2003 Location: A devout capitalist in Rosemead CA. Posts: 8,624	just took out a few expletives... Until I hear otherwise from MK, colorful metaphores will be replaced with edits. __________________ Matt Deckard Apparel Deckard's Guide Looking for my Emma Peel. END OF LINE Last edited by Matt Deckard : 10-01-2003 at 12:46 PM.

10-01-2003, 10:30 AM	#6
Dr. J Familar Face Join Date: Sep 2003 Location: Santa Monica, CA Posts: 97	I can dig it Matt, but if there's one cat that deserves being called "colorful metaphors" it's the BadHatter. __________________ "Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind." -Dr. Seuss

10-01-2003, 10:47 AM	#7
Zohar Head Bartender Join Date: Sep 2003 Location: Catfish Creek, South Carolina Posts: 2,769	SHARPETOYS. I am terribly sorry that you had this experience with the BadHatter. I had no idea that stuff like this was going on, but I am surely glad that I said what I said to him over at COW last night, and I am more thankful for Adam standing up to him. Hopefully, at last he is gone, and nobody will ever buy a hat from him. Your experience with Kevin at Optimo has only enhanced my already great opinion of the folks up there. There is only one hatter that I will do business with any more. Optimo's customer service is bar none the best I have ever seen.

10-01-2003, 11:26 AM	#8
fedoralover One Too Many Join Date: Sep 2003 Location: Great Northwest Posts: 1,357	Others should know! I am going to repeat my suggestion that your experience be posted at COW. There are 100s of viewers there and he may try to contact them by e-mail to lure them into a sale. fedoralover

10-01-2003, 11:30 AM	#10
SHARPETOYS Call Me a Cab Join Date: Sep 2003 Location: Titusville, Florida Posts: 2,467	I will post over at COW i'm in the process now. Roger

10-01-2003, 12:02 PM	#12
mmarosy One of the Regulars Join Date: Sep 2003 Location: Maryland Posts: 162	As far as Gladhatter over at COW, yes, he's gone the way of the Dodo. Roger, you may not have to post your experience yet, as a statement is going to be made and your testimony used as a warning. I've already emailed Marc to let him know of the situation, so hopefully he won't run into anything near to what you've experienced. I'd also let your visa company know that delievery has been refused as I'm sure they'd want to intervene at that point. Mike

10-01-2003, 01:41 PM	#13
Renderking Fisk Practically Family Join Date: Sep 2003 Location: Front Desk at The Fedora Chronicles. Posts: 742	Time to mend fences, folks - and put this joker behind us. Anyone know where's the best place to get an after-market trolly for my Akubra? __________________ Articles, columns and opinion based on The Golden Era - The Fedora Chronicles

10-01-2003, 01:49 PM	#14
Sergei "A" List Customer Join Date: Sep 2003 Location: Southern Belarus Posts: 406	Either Optimo or Peters Bros. can put on a wind trolley for your Akubra. -Sergei

10-01-2003, 01:56 PM	#15
Renderking Fisk Practically Family Join Date: Sep 2003 Location: Front Desk at The Fedora Chronicles. Posts: 742	Thanks, you're one of the best. __________________ Articles, columns and opinion based on The Golden Era - The Fedora Chronicles

10-01-2003, 02:31 PM	#16
MK The Guy in Charge Join Date: Sep 2003 Location: Vancouver (not B.C), Washington (not D.C.) Posts: 4,785	FYI: I made decision when I built this new board to not approve Gladhatter if he tries to register. __________________ All it takes for evil to triumph is for good men to do nothing." - Edmund Burke

10-01-2003, 02:50 PM	#17
fedoralover One Too Many Join Date: Sep 2003 Location: Great Northwest Posts: 1,357	what a relief, thanks. fedoralover

10-01-2003, 05:19 PM	#18
Dr. J Familar Face Join Date: Sep 2003 Location: Santa Monica, CA Posts: 97	MK, I bet that was one of the most difficult decisons you've ever had to make. Yeah, right. Regards, Dr. J __________________ "Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind." -Dr. Seuss

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