I just received a new hat. The brim is bent in multiple places - it's wavy pretty much all the way around. And isn't very stiff. I just recently purchased another hat of the same model in a different color. That hat arrived in perfect condition. What would make the brim do this? Is there any way to fix the brim so that it's not all bent & wavy? I've contacted the store and received an RMA number to return it. But it took a week and a half to get it. I figure it will be another 2-3 weeks before I get the replacement. They don't do refunds - only exchanges or store credits. I'm quite happy with the brown one. But this black one - not so much.