Something wrong at HatsDirect??

• Sep 11, 2015

• #21

Preacher Man

A-List Customer

Messages

327

Location

South Central Kentucky, USA

Thanks again Lolly! I was getting worried, don't know if I could take the withdrawal pains or not!!! "are you all just addicted to drooling over the pretty pictures ?" Yep, that's me!! Correct diagnosis Lean 'n' mean!

 

• Sep 12, 2015

• #22

Zombie_61

Messages

11,912

Location

Southern California

Lean'n'mean said:

WOW, a website's down & panic breaks out,.................do you guys have shares in the company or are you all just addicted to drooling over the pretty pictures ?

Click to expand...

Personal opinion: They're good people, so I don't want to see anything bad happen to them. The pretty pictures are just a bonus.

 

• Sep 12, 2015

• #23

Preacher Man

A-List Customer

Messages

327

Location

South Central Kentucky, USA

You're exactly right Zombie! I wholeheartedly agree!!

 

• Sep 13, 2015

• #24

FedoraJones

New in Town

Messages

8

Location

NC

I'm having an odd experience with hats direct, they sent me a tracking number for my purchased heritage fawn Fed IV that i've been following on USPS.com, and yesterday the hat was delivered to an address in another state! With the email down I can't reach them...i'm hoping I just got the wrong tracking # and my hat will arrive this week. It's funny but gut wrenching at the same time... ever happen to anyone else?

 

• Sep 13, 2015

• #25

APP Adrian

A-List Customer

Messages

364

Location

Toronto

I can't believe everyone goes on hats direct everyday.

I must be doing something wrong.

 

• Sep 13, 2015

• #26

Frunobulax

Messages

19,124

Location

Funkytown, USA

FedoraJones said:

I'm having an odd experience with hats direct, they sent me a tracking number for my purchased heritage fawn Fed IV that i've been following on USPS.com, and yesterday the hat was delivered to an address in another state! With the email down I can't reach them...i'm hoping I just got the wrong tracking # and my hat will arrive this week. It's funny but gut wrenching at the same time... ever happen to anyone else?

Click to expand...

Yesterday, the weirdest thing happened. A heritage fawn Fed IV was delivered to my house. I didn't order it and it doesn't fit me. I think I'll put it up on eBay. :laugh:

Hope everything works out, FJ.

 

• Sep 13, 2015

• #27

Zombie_61

Messages

11,912

Location

Southern California

FedoraJones said:

I'm having an odd experience with hats direct, they sent me a tracking number for my purchased heritage fawn Fed IV that i've been following on USPS.com, and yesterday the hat was delivered to an address in another state! With the email down I can't reach them...i'm hoping I just got the wrong tracking # and my hat will arrive this week. It's funny but gut wrenching at the same time... ever happen to anyone else?

Click to expand...

If you're certain the hat made it to American soil, my guess is they'll have you contact U.S.P.S. directly to have them either verify it was or wasn't your package and/or attempt to retrieve it from wherever it was delivered and re-deliver it to you. Still, it couldn't hurt to advise Hats Direct of the situation as soon as you're able to contact them. I hope everything works out and that you'll receive your hat soon.

 

• Sep 13, 2015

• #28

FedoraJones

New in Town

Messages

8

Location

NC

Thanks, Guys... For now it's a waiting game. I contacted them right away but if they can't see their emails... Its gotta be just a simple tracking number issue.

 

• Sep 13, 2015

• #29

jkingrph

Practically Family

Messages

848

Location

Jacksonville, Tx, West Monroe, La.

I just tried their website, everything but the products page works.

 

• Sep 14, 2015

• #30

lolly_loisides

One Too Many

Messages

1,845

Location

The Blue Mountains, Australia

You can all start spending again gents
The site is back up
http://hatsdirect.com/cgi-bin/products.cgi?group=Akubra+Hats

 

• Sep 14, 2015

• #31

Ginseng

One of the Regulars

Messages

142

Location

MidAtlantic

Woohoo! On it.

Campdraft Deluxe? Check.

Fed IV Deluxe? Check.

 

Last edited: Sep 14, 2015

• Sep 14, 2015

• #32

Bob Roberts

I'll Lock Up

Messages

11,201

Location

milford ct

Ginseng said:

Woohoo! On it.

Campdraft Deluxe? Check.

Fed IV Deluxe? Check.

Click to expand...

+1!!!

 

• Sep 14, 2015

• #33

Fed in a Fedora

Practically Family

Messages

739

Location

Dixie, USA

lolly_loisides said:

You can all start spending again gents
The site is back up
http://hatsdirect.com/cgi-bin/products.cgi?group=Akubra+Hats

Click to expand...

I just contacted EA. All good there...

Fed

 

• Sep 14, 2015

• #34

Preacher Man

A-List Customer

Messages

327

Location

South Central Kentucky, USA

Just opened this email from Trudi at HatsDirect:
Hi Johnny,

Thanks for contacting us regarding our web page not functioning as it should - unfortunately the same company looks after our emails and their upgrade (something about a server now in the cloud) did not go smoothly for us!!!

After a few days of unsolicited stress - we are back in action - and not going anywhere don't worry! Hats are in stock as always. The current website is a little broken still(not changing colours etc) and a new one is under construction and shouldn't be too far a way.

Thanks for understanding, and if you have any other questions we can also now receive our emails again!!

This is good news! Now I can continue to feed my addiction! :eusa_clap