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Gimme yer top 5
- Thread starter westportrich
- Start date
Hh121
Banned
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- 3,004
The customer service is very important when I select the maker.
Vanson: decent customer service(if you want please a order talk to Constantin who is very nice person), usually takes 2-3 business days to ship the jacket, 2-3 weeks to issue the refund.
Lost Worlds : professional, no-nonsense, polite when you order the jacket and pay him money. Ordered Suburban with quilted lining and received faulty product, large area in left sleeve with blue color, call him, accepted return. Emailed him after few months try to place new order, no response, until I called him with another number, finally picked up and said I am not allowed to order any jacket because I returned custom jacket (never mentioned to me when I ordered Suburban ), keep deny the blue color on leather.
The worst experience I ever have so far. Even though I like their jacket very very much.
Aero: the first class customer service.
Vanson: decent customer service(if you want please a order talk to Constantin who is very nice person), usually takes 2-3 business days to ship the jacket, 2-3 weeks to issue the refund.
Lost Worlds : professional, no-nonsense, polite when you order the jacket and pay him money. Ordered Suburban with quilted lining and received faulty product, large area in left sleeve with blue color, call him, accepted return. Emailed him after few months try to place new order, no response, until I called him with another number, finally picked up and said I am not allowed to order any jacket because I returned custom jacket (never mentioned to me when I ordered Suburban ), keep deny the blue color on leather.
The worst experience I ever have so far. Even though I like their jacket very very much.
Aero: the first class customer service.
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Argh. I've had to bite my tongue on this thread. I can't pick a top five. Can't even pick a top 10. I like a variety of brands, new and old. Some that I really like are well received here, while others would likely be considered garbage.
So, my top 5 are whatever 5 best fitting jackets that make me feel like a bad mother***shut yo mouth. Whatever brand that happens to be...in between the next time I burn it down and start over.
So, my top 5 are whatever 5 best fitting jackets that make me feel like a bad mother***shut yo mouth. Whatever brand that happens to be...in between the next time I burn it down and start over.
Guppy
I'll Lock Up
- Messages
- 4,286
- Location
- Cleveland, OH
Aero
Thedi
Langlitz
Eastman/ELMC
Vanson
Freewheelers
Cal Leather
Vanson
Schott
Thedi
Langlitz
Eastman/ELMC
Vanson
Freewheelers
Cal Leather
Vanson
Schott
sweetfights
My Mail is Forwarded Here
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- 3,231
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- Canada
You would think if a custom jacket is faulty and you still wanted to order and try again, that would be honored.
Sad to hear.
Agreed. And that's a major fault on that sleeve. Looks like salt damage.
- Messages
- 15,563
- Location
- East Central Indiana
Being a fairly long time member here and poster on other jacket forums, I can testify to the fact that this is nothing new with Stu. Several members who once posted here ordered LW jackets in their size but Stu advised to go up a size. When their jackets proved to be a size too large he wouldn't accept a return. A couple of them sold their new LWs on while one hung his unworn dissatisfaction in his closet and it is most likely still a sore spot pushed to the back. If you cause much commotion about his product or service you will be suddenly ignored, excommunicated, banned, and if all else fails possibly disemboweled.
HD
HD
jeo
One Too Many
- Messages
- 1,870
- Location
- Philadelphia
Downunder G Man
One Too Many
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- 1,190
- Location
- Australia
From my own burgeoning collection
Schott of New York I have 5 variants , 441HH , 689H , Steerhide Peacoat and others
Eastman of England I have 2 Luftwaffe variants
Walden Miller of Australia I have one "Brando" style
And several other "singles" from various makers. They are all good BUT different
Schott of New York I have 5 variants , 441HH , 689H , Steerhide Peacoat and others
Eastman of England I have 2 Luftwaffe variants
Walden Miller of Australia I have one "Brando" style
And several other "singles" from various makers. They are all good BUT different
Alexlutov
A-List Customer
- Messages
- 453
Alexlutov
A-List Customer
- Messages
- 453
Aero Hercules
Robbie79
Call Me a Cab
- Messages
- 2,122
Nice jacket and perfect fit! Black Vicenza or black jerky horsehide?
Alexlutov
A-List Customer
- Messages
- 453
..black Vicenza is the best.))
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Robbie79
Call Me a Cab
- Messages
- 2,122
need to try it - I only have russet Vicenza which is OK but not my favorite....perhaps the black is better. It definitely looks beautiful!
Most of those, one man band type manufacturers are a bunch whiney man-babies.
sweetfights
My Mail is Forwarded Here
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- Canada
I never actually had any problem with Stuart except when I complained about a super stiff #10 zipper. I mean this zipper was absolutely ridiculous. I estimate it took 10-15 pounds of pulling power to zip up or down this thing. He was kind of dismissive. I have purchased about 6 or 7 jackets from him over the last three years. Great quality jackets for sure.
Having really good public relations is so important; so you would think.
Having really good public relations is so important; so you would think.
- Messages
- 15,563
- Location
- East Central Indiana
Careful with criticism of LW or Stu. He reads these jacket forums and although a manly man is yet quite sensitive to any fault finding. He will cut you off in a heartbeat.
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