EBay arghh!! ##$&&

Guppy · Sep 23, 2019

Monitor said:
eBay should REALLY stop ruining peoples hopes and dreams with the "Reserve" price thing! It's beyond stupid. It just doesn't do anything for the potential buyer thus harming the seller even as once everyone gets tired of stabbing in the dark, people will just slowly give up and back away. I've been the highest bidder on this auction a few times already but never actually won anything because of the reserve price. What this means is that I literally CANNOT buy the thing! My bid was $200 higher than what the item ended on but that doesn't mean a thing because the other bidders didn't push the price nearly high enough for my bid to have any effect.

I understand that the seller is reluctant to let go of an item for a ridiculously low amount but the reserve is the worst possible way to go about it. Just set up either a starting bid at whatever you're comfortable letting your item go or make a bin. I don't understand why is eBay encouraging this option as it's the worst possible way to go about doing business.

How is that ebay's fault? If you're $200 over the highest bid, how do you not have the high bid? If the reserve is higher than that, then the seller has over valued their listing.

Ebay upcharges for listing with a reserve price, so it's expensive to find out what people think your item you didn't really want to sell is worth.

You're right that a higher starting bid is better, but high starting bids don't attract a lot of bids, and with sniping people don't bid much on low open listing either.

Monitor · Sep 23, 2019

Guppy said:
How is that ebay's fault? If you're $200 over the highest bid, how do you not have the high bid? If the reserve is higher than that, then the seller has over valued their listing.

Ebay upcharges for listing with a reserve price, so it's expensive to find out what people think your item you didn't really want to sell is worth.

You're right that a higher starting bid is better, but high starting bids don't attract a lot of bids, and with sniping people don't bid much on low open listing either.

I had the highest bid but I didn't win the item because the seller had the Reserve set to God knows what, that's the main issue here. The item ended at $200 something because all the other bidders, mostly discouraged by the previous failures to win the item, didn't push the price nearly high enough for my bid to have any effect on the reserve.

It's frustrating and it's eBay's fault for even allowing the stupid option. Because as it stands right now, nobody is ever going to win this auction. The jacket's been relisted 8 times already. 8 times! And each time, the reserve wasn't met. So what's the point??? The first couple of times, the jacket actually reached a substantial amount of money. Now it's struggling to even hit the $200. And it's a good jacket but serious bidders are just getting discouraged while the stinking nibblers are having a field day.

There's a BIN, there's a starting bid, even make an offer... All very reasonable tools you need to set up a decent auction.

Reserve is literally nothing. Its only potential use is to check the interest for your jacket but even that's not really what you should be doing.

Guppy · Sep 23, 2019

If you bid above the reserve, you will push the high bid to whatever the reserve price is, regardless of whether anyone else bids close enough to you. $200 over the next highest bid and STILL under reserve, the seller clearly overvalued their item.

sweetfights · Sep 23, 2019

navetsea said:
These people are real criminal mastermind.... probably only time before someone buy a knife, kill someone with it, wipe it down and send it back to another continent.

That might actually work!

sweetfights · Sep 23, 2019

Monitor said:
I had the highest bid but I didn't win the item because the seller had the Reserve set to God knows what, that's the main issue here. The item ended at $200 something because all the other bidders, mostly discouraged by the previous failures to win the item, didn't push the price nearly high enough for my bid to have any effect on the reserve.

It's frustrating and it's eBay's fault for even allowing the stupid option. Because as it stands right now, nobody is ever going to win this auction. The jacket's been relisted 8 times already. 8 times! And each time, the reserve wasn't met. So what's the point??? The first couple of times, the jacket actually reached a substantial amount of money. Now it's struggling to even hit the $200. And it's a good jacket but serious bidders are just getting discouraged while the stinking nibblers are having a field day.

There's a BIN, there's a starting bid, even make an offer... All very reasonable tools you need to set up a decent auction.

Reserve is literally nothing. Its only potential use is to check the interest for your jacket but even that's not really what you should be doing.

Agreed. Set the lowest price you are willing to accept.
But I do like the "make an offer" option.
You can set the "buy it now" sky high in case someone actually bites but in the meantime you can accept offers and "negotiate."

Monitor · Aug 30, 2020

eBay is a bona fide criminal organization!

I sold an item to a buyer from Italy in late June. It was a $90 or so. About a month and a half later, eBay sends me a notification that the buyer sent a reminder for me to ship the item.

So immediately I check the tracking number to see if the item truly did get stuck somewhere which was entirely possible, Covid and all, but the tracking info clearly stated that the item arrived within a week days after being shipped & that it was delivered, signed for & collected at the exact same address I sent it to.

I send the message to the buyer that they ought to check things out with their local post office (which also listed the item as delivered) in case something really went wrong.

The funds from the sale have been cleared LONG before the buyer started a case and I already transferred it. Later on that evening, I went to check out my Paypal account just in case and noticed that the scamming eBay immediately STOLE the money from my PP account and FROM ANOTHER SALE ALTOGETHER! Which is to say, they just took whatever money I had on my PP from an amount that was COMPLETELY unrelated to the sale in question!

At first I thought my PP has been hacked but a PP employ told me the amount has been put on "hold". There is by the way NO activity info of ANY kind when that happens. The money is just gone without ANY trace! Nothing in the "activity" section, no notification, nothing! You don't know what happened, when or how!!!

So I contact eBay and they tell me things will get resolved once it has been proven that the buyer received the item. They didn't want to clarify further on how else is this to be proven upon my insisting that there's nothing to prove, since the tracking info cannot lie. I asked them politely if they needed scans of the shipping documents or any further proof that the item has been shipped and indeed delivered, to which they reply with no.

After waiting for five days, I contact them again and they brush me off with the usual "a representative will contact you within 72 hours". Two days later I get a mail that this isn't in their jurisdiction as the case has been started with the Italian eBay and it is apparently an entirely different eBay altogether and that I'll be notified of the outcome in two days. Since eBay exists in a different time-space dimension where two days means a week, today, a week later you're guessing, they inform me that they have closed the case in buyers favor since "We didn't receive valid proof of delivery from you." which is a rotten, stinking LIE as both Croatian (where I have shipped the item from), international AND Italian tracking services ALL STATE THAT THE ITEM HAS BEEN DELIVERED!!!

So let this be a warning to anyone still doing business with eBay. This is what can happen to you.

Peacoat · Aug 30, 2020

I've never sold anything on eBay, and partially because of the problem mentioned in your post, and your experience reinforces that I never will. Perhaps if only one eBay had been involved, a different result would have been obtained?

Monitor · Aug 30, 2020

Peacoat said:
I've never sold anything on eBay, and partially because of the problem mentioned in your post, and your experience reinforces that I never will. Perhaps if only one eBay had been involved, a different result would have been obtained?

Well listen to this - after filing an appeal, having another chat with an eBay employee, again copy/pasting all of the same damn info as before, within 5 minutes, eBay suddenly decides to reverse their decision and they just refunded me the amount they stole two weeks ago. Just like that!!!

I literally said nothing new, brought in no new evidence, provided no new info as there literally wasn't anything else I could've said or done other than parrot the same tracking number over and over again... And they just say all good 3 hours after they've closed the case in buyers favor!

Does this makes the things any better? Sure, I got my money back but also no, because after wasting two weeks of emailing and msging back and forth and trying to prove something that needn't proving, the whole ordeal really left me tired of their crap. Especially now, knowing that the case could've been closed immediately and instantly in five minutes.

roadking04 · Aug 30, 2020

@Monitor, Glad to hear you got your money back. What a bunch of bs you had to go through just to get your stinking 90 bucks back. I have never bought or sold on ebay. was thinking about selling a few jackets that don't fit anymore. Not really looking forward to dealing with all the ebay drama.

Monitor · Aug 30, 2020

roadking04 said:
@Monitor, Glad to hear you got your money back. What a bunch of bs you had to go through just to get your stinking 90 bucks back. I have never bought or sold on ebay. was thinking about selling a few jackets that don't fit anymore. Not really looking forward to dealing with all the ebay drama.

I know it sounds a bit silly now that I've posted about my issue and the sudden resolution not even one hour apart but I honestly have been dealing with this for two weeks, before getting the case closed in buyers favor earlier today! Which is when I decided to write this! And now they reverse the case closed decision in like 5 minutes after I contacted them AGAIN.

It is really frustrating and the fact that they can just clear your PP account like that is incredible. I didn't even know they can do that!

I'm glad it's over, too.

Peacoat · Aug 30, 2020

Glad it worked out for you, but sorry for the time, energy and drama you invested in it. I have long known to never leave a balance with PayPal; I always transfer immediately to my checking account. PP, or third party vendors, can't get to it when it's in a bank account.

handymike · Aug 30, 2020

Although as a seller, they take a credit card number now.

JMax · Aug 30, 2020

Peacoat said:
Glad it worked out for you, but sorry for the time, energy and drama you invested in it. I have long known to never leave a balance with PayPal; I always transfer immediately to my checking account. PP, or third party vendors, can't get to it when it's in a bank account.

Thats what I thought, good to have it confirmed. Transfer the money immediately or risk it being snatched.

Guppy · Aug 30, 2020

Monitor said:
I know it sounds a bit silly now that I've posted about my issue and the sudden resolution not even one hour apart but I honestly have been dealing with this for two weeks, before getting the case closed in buyers favor earlier today! Which is when I decided to write this! And now they reverse the case closed decision in like 5 minutes after I contacted them AGAIN.

It is really frustrating and the fact that they can just clear your PP account like that is incredible. I didn't even know they can do that!

I'm glad it's over, too.

It's like a magic 8-ball. If you don't like the answer, you can shake it and try again.

Monitor · Aug 30, 2020

Peacoat said:
Glad it worked out for you, but sorry for the time, energy and drama you invested in it. I have long known to never leave a balance with PayPal; I always transfer immediately to my checking account. PP, or third party vendors, can't get to it when it's in a bank account.

That's usually what I immediately do but since I was waiting for a another amount to clear out that was being placed on hold, figured I'd do it all at once. Plus I had no reason to believe anything will go wrong as I have checked all my transactions, every item has been delivered, no complaints, I just couldn't imagine anything could go wrong.

But yeah, you and @JMax are 100% right - I'm transferring my money immediately from now on.

Guppy said:
It's like a magic 8-ball. If you don't like the answer, you can shake it and try again.

Lol! Literally!!! This was reversed within ONE hour after being "closed". Worst part, I don't see why they wouldn't change their mind by evening.

Monitor · Aug 30, 2020

Here, the insanity.

"From:eBay
Sent:Aug-30-20 03:13

We reviewed this case and decided to issue the buyer a full refund.

We didn't receive valid proof of delivery from you. Sellers must provide tracking info showing the item was delivered. For items over US $1,000.00, shipping with signature confirmation is also required.

A refund of US $95.00 was issued on Aug 30, 2020 to the buyer. The refund includes the purchase price plus original shipping.

This amount will be debited from the payment method on your account."

Followed by...

"From:eBay
To:brigitte_12345
Sent:Aug-30-20 05:59

We've reviewed your concerns and have reversed the outcome of the case. Within 48 hours, we'll credit the PayPal account used to provide reimbursement for this case. If you used another payment method, please open a PayPal account with the email address we have on file. This will enable you to claim your money.

Because we decided in your favor, this case, any feedback left, and all detailed seller ratings left, will not affect your seller performance. In addition, any feedback left for this transaction will be removed.

If you have other questions, please contact us. You can reach us by going to the eBay website and clicking "Help & Contact" in the upper right corner and then selecting "Contact eBay."

J Leather Investigater · Aug 30, 2020

Monitor said:
eBay is a bona fide criminal organization!

I sold an item to a buyer from Italy in late June. It was a $90 or so. About a month and a half later, eBay sends me a notification that the buyer sent a reminder for me to ship the item.

So immediately I check the tracking number to see if the item truly did get stuck somewhere which was entirely possible, Covid and all, but the tracking info clearly stated that the item arrived within a week days after being shipped & that it was delivered, signed for & collected at the exact same address I sent it to.

I send the message to the buyer that they ought to check things out with their local post office (which also listed the item as delivered) in case something really went wrong.

The funds from the sale have been cleared LONG before the buyer started a case and I already transferred it. Later on that evening, I went to check out my Paypal account just in case and noticed that the scamming eBay immediately STOLE the money from my PP account and FROM ANOTHER SALE ALTOGETHER! Which is to say, they just took whatever money I had on my PP from an amount that was COMPLETELY unrelated to the sale in question!

At first I thought my PP has been hacked but a PP employ told me the amount has been put on "hold". There is by the way NO activity info of ANY kind when that happens. The money is just gone without ANY trace! Nothing in the "activity" section, no notification, nothing! You don't know what happened, when or how!!!

So I contact eBay and they tell me things will get resolved once it has been proven that the buyer received the item. They didn't want to clarify further on how else is this to be proven upon my insisting that there's nothing to prove, since the tracking info cannot lie. I asked them politely if they needed scans of the shipping documents or any further proof that the item has been shipped and indeed delivered, to which they reply with no.

After waiting for five days, I contact them again and they brush me off with the usual "a representative will contact you within 72 hours". Two days later I get a mail that this isn't in their jurisdiction as the case has been started with the Italian eBay and it is apparently an entirely different eBay altogether and that I'll be notified of the outcome in two days. Since eBay exists in a different time-space dimension where two days means a week, today, a week later you're guessing, they inform me that they have closed the case in buyers favor since "We didn't receive valid proof of delivery from you." which is a rotten, stinking LIE as both Croatian (where I have shipped the item from), international AND Italian tracking services ALL STATE THAT THE ITEM HAS BEEN DELIVERED!!!

So let this be a warning to anyone still doing business with eBay. This is what can happen to you.

Bro that is some trash, I will never do international shipping again, wtf the post office tracking shows it was delivered with a signature an they have the nerve to say there isn't proof? I don't get it, un freaking real, sorry bro. It looks like I could buy a 1000 jacket from overseas recieve it file a claim that it didn't show and get my money back, people are definitely SEIZING the opportunity to be a crook, smh

J Leather Investigater · Aug 30, 2020

John D Maccarter said:
Bro that is some trash, I will never do international shipping again, wtf the post office tracking shows it was delivered with a signature an they have the nerve to say there isn't proof? I don't get it, un freaking real, sorry bro. It looks like I could buy a 1000 jacket from overseas recieve it file a claim that it didn't show and get my money back, people are definitely SEIZING the opportunity to be a crook, smh

I replied as soon as I read the first decision (out of anger/unbelief) but thankfully the decision was overturned, glad to hear, i will definitely still be doing no international business through ebay

handymike · Aug 30, 2020

Unfortunately, Italy and South American countries are on my no list...too expensive to ship, and too much uncertainty with the post.

Monitor · Aug 30, 2020

John D Maccarter said:
Bro that is some trash, I will never do international shipping again, wtf the post office tracking shows it was delivered with a signature an they have the nerve to say there isn't proof? I don't get it, un freaking real, sorry bro. It looks like I could buy a 1000 jacket from overseas recieve it file a claim that it didn't show and get my money back, people are definitely SEIZING the opportunity to be a crook, smh

That was the exact reasoning that I gave to the person I was talking to re. the issue, that I can then start a whole bunch of cases for all the items I bought all year and claim nothing ever arrived. They didn't understand what I mean.

But yeah. All good now... I suppose.

And what @handymike says, I heard that Italy is a... Well, can be a bit troublesome for the sellers for some reason. Apparently, a lot of scammers operate from Italy. This hasn't discouraged me from doing business with Italy but I dunno...

EBay arghh!! ##$&&

Guppy

I'll Lock Up

Monitor

Guppy

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