This concerns $73, but it's becoming a nightmare. Following the receiving of my recent Aero delivery, I naturally received the DHL invoice. However, I returned the jacket, therefore, I don't wish to pay this custom duty. I called DHL, sometimes the person seem to want to help in the way of relieving me from this, but I always ended up without the invoice number on hand to allow her to proceed. When I call back, another woman answers and she's often black and white, and asked me to go to the US custom and apply for a drawback. However, the drawback process is when you did pay the invoice and want a refund, I just don't want to pay in the first place. So it's not relevant. Anyhow, let's say I do pay, then do the drawback, anyone here has experience with US Custom's new ACE system? it's electronic, ultra complicated for an individual to use/set up an account etc.