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Customer experiences with Aero Leather
The answer to this question has a lot to do with the customer experience one will have with Aero, in my opinion. Compare SwimCap's jacket correction resolution to 1911 Man's current wait, just for example. I can think of no reasonable explanation for how differently those two situations have...- SeanH
- Post #334
- Forum: Outerwear and Workwear
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Customer experiences with Aero Leather
No, that never occurred to me. I assume they do what's in their best interest, like all companies. They are continuing to take orders and deposits, are they not? If they would prefer to be less busy it's certainly within their power to make that happen.- SeanH
- Post #331
- Forum: Outerwear and Workwear
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Customer experiences with Aero Leather
I joined quite awhile ago and never felt the need to post. I'm just sharing my customer experiences with Aero in the "Customer experiences with Aero" thread. That okay?- SeanH
- Post #330
- Forum: Outerwear and Workwear
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Customer experiences with Aero Leather
If communicating with a customer when a delivery date gets missed is a waste of Mark's time maybe he shouldn't be dealing with customers. I don't think an update of what's going on when they fail to deliver is an unreasonable expectation. It's standard procedure, everywhere. And I don't...- SeanH
- Post #320
- Forum: Outerwear and Workwear
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Customer experiences with Aero Leather
This is sad. He should really hope his customers don't get irritated and cancel their orders. I don't want to do that, because it would make this a gigantic waste of time with no payoff, but I feel like I'm not really a customer. I'm more like a victim.- SeanH
- Post #319
- Forum: Outerwear and Workwear
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Customer experiences with Aero Leather
I was told in February that we were on schedule for mid-February delivery. Then in March the word was that it was "in the cutting pile" and would ship at the end of the month. Then at the end of March it was supposed be shipped right after they got back from Easter break. I remain jacketless...- SeanH
- Post #316
- Forum: Outerwear and Workwear
