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  1. W

    Ask a question, get an answer

    Well this has been beaten to death at this point. Yeah, I'm new to hats, so I don't really know anything about cost. I've contacted my credit card company to dispute this as I thought I was talking to someone at stetson, but apparently stetson isn't really stetson anymore is what some of you are...
  2. W

    Ask a question, get an answer

    Again, I did reach out to Stetson to clarify the material and received these responses as I have already mentioned: first one: Thank you for contacting Stetson! The Midtown Wide Flat Brim Hat is made out of fur felt ( beaver). If there is anything that we can further assist with, please do not...
  3. W

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    Hi Jared, I emailed Stetson to clarify this and was told that it was in fact Beaver. Again, they even claimed that this hat is beaver, when I confronted them with the hat I received that says 100% wool. If the Stetson company is telling me that it is Beaver, then I should be able to believe them...
  4. W

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    Hi Brent, I bought a navy blue midtown stetson. Here is a screenshot of the stetson page for the hat and the wrong info, which they have since changed once I brought it up with a sales rep that I had gotten the wrong info from stetson about my hat. The frustrating thing was, when I spoke the...
  5. W

    Ask a question, get an answer

    Ok, perfect. Well here it goes! I purchased a Stetson hat recently, and had reached out to Stetson for clarity regarding the material the hat was made from. Their website had said it was made from Beaver, and other stores had said wool. Stetson confirmed with me that the hat is in fact made from...
  6. W

    Ask a question, get an answer

    Hi everyone, I'd like to share my recent hat purchase experience that didn't go very well, and I was wondering if it's best to start a new post or add it to a thread like this one? I'm looking for some ideas of what steps I can take next to hopefully fix things.
  7. W

    New Member to the Hat Forum

    Hi Everyone, I'm here because I'm hoping to get some help/ideas on a hat related topic, so I've signed up and hopefully I'll get some help! Just thought I'd do a quick introduction first :)

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