Burberry Blazer Buttons

[scotrace]

I need two cuff buttons. Smooth brass with the knight on them. Anyone have any by chance?

 

[Hemingway Jones]

I need two cuff buttons. Smooth brass with the knight on them. Anyone have any by chance?

Are you kidding me! I am looking for one of the regular buttons with a horse on it for my double-breasted blazer that I lost at The Queen Mary!

I was told by Burberry to go back to the store, but I haven't gotten there yet. They can give you an entirely new set if they don't have ones that match.

That is funny.

 

[Hemingway Jones]

I just spoke to my local Newburry Street store and they said, "bring it in and we'll sew it on while you wait." You cannot beat that!

 

[Tomasso]

Burberry replaced the worn leather buckles on my trench, gratis.:eusa_clap

 

[scotrace]

I have spoken with Burberry also. I would have to go to my neaest store - in Philadelphia. So I thought I'd check here.

 

[Tomasso]

I would have to go to my neaest store - in Philadelphia. So I thought I'd check here.

I wonder if you e-mailed them a photo of the button, they then could make a match and send you the buttons.

 

[scotrace]

Dear Scott,


Thank you for contacting Burberry.

We are sorry, but we do not have replacement buttons here at our online
store.

We would like to refer you to your nearest Burberry store for
assistance. Please click on the "US STORE LOCATOR" link at the bottom
right hand side of our home page if you would like store contact
information.

Please let us know if we may assist you further.

Thank you again for contacting us.


Sincerely,

Burberry

 

[Orgetorix]

Ah, customer service...

Any chance you could call a brick & mortar store and ask them about the problem?

 

[scotrace]

That's worth a shot. I'll try them.

You chaps are a dead end.

 

[Hemingway Jones]

That's worth a shot. I'll try them.

You chaps are a dead end.

Or send me a photo and I'll get one for you when I take mine in. -I intend on doing so soon.

Boy, it must be tough living in the middle of nowhere.

 

[Nathan Flowers]

.

I found a missing button on my Burberry db blazer when I arrived in NYC last May. Walked down to their store on Avenue of the Americas and got a new one sewn on. Gratis, as Tomasso said.

 

[Zemke Fan]

Well, I guess we know what the BARTENDER uniform is...

Guess what I received in today's mail? A navy blue, DB, NOS Burberry blazer! (With all its buttons!)

 

[Baron Kurtz]

hmmm, though Burberry may replace buttons gratis, don't try it at Austin Reed. Can you believe they have no (none) 1930s-pattern suspender buttons - with Austin Reed stamped on them - in stock? (i need to replace a broken one) How the mighty have fallen.

bk