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Master supply co leather jacket

Guppy

I'll Lock Up
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Cleveland, OH
@Guppy I appreciate you posting about this - always a pleasure to read your stuff! Not sure what you mean by "to seek contrary opinions" though, feel free to elaborate.
Here are some reasons (all very subjective and debatable obviously):

1 . Tasteless distressing and selling jackets that already make to look dirty. This does not vibe with me AT ALL, similar to how buying jeans with holes in them is just silly to me. I feel like they had more options in this regard in the past, maybe toned down by now, but you can still find them.
View attachment 717274

2 . The extremely cringe uber macho modeling / marketing again does not vibe well with me. Similar story with their marketing videos and product descriptions.
View attachment 717269
View attachment 717272
View attachment 717273

3 . I remember them (indirectly) ****ting on other makers / manufacturers like RW to promote their own stuff. Can't find examples now and maybe they removed the comments on IG.

4 . Sending "influencers" free jackets to promote their products.

5 . Advertising their stuff everywhere - I've seen ads on IG, FB, etc..

6 . This video by our own @Mrfrown also made me dislike them rather more than less:

Nice cherry on top - this clown praising them:
https://www.tiktok.com/video/7206887752724483333
I could go on but that's enough. Again - everyone can make up their own opinion, this is only mine.

Also quite a lot has been discussed here (thread now closed thanks to one very motivated MSC shill):
https://www.thefedoralounge.com/threads/master-supply-co.110319/
Thank you for explaining yourself.

To explain what I meant by seeking contrary opinions, what I was asking for was reasons against buying their product. For me that comes down to the product itself, whether it is made well, of quality materials and methods, priced reasonably, represented accurately, etc.

If I'm reading you right, your reasons are less to do with the product itself, and more to do with marketing/image and business practices. Which, those are legitimate reasons, or can be, as well. But they're not directly attached to the product itself.

One way to think about my question is, if you were to find the jacket on the rack at a store, and you didn't know anything about the company that made it, what would you think of the jacket itself? Or, maybe, if you had opportunity to buy one secondhand, so your money would not be supporting the business practices of the company, would you consider it a quality product worth owning for the price? Or, still another way to put it: If you can imagine 50-60 years into the future, finding this jacket at a vintage clothing store, long after any of the branding and cultural baggage is long-forgotten, how would it compare to other vintage leather jackets of the same age and price range?

In the real world, of course, you can't easily divorce business practices and products. Brands do have images and these communicate something through associations between the customer and the brand image cultivated by the business, whether through their marketing or the "behind the scenes" operations and practices that they may or may not be promoting.


Considering the reasons you've shared:

1. I find artificial aging to be distasteful most of the time, unless it's done very well and looks natural rather than artificial. It's a subjective thing, but I don't mind certain things, while others seem distasteful, or inauthentic. Like, Thedi does an amazing job of giving their leathers a worn appearance, but I don't care for Eastman's "Time Worn" treatment. The sort of distressing you'll find on mall jackets is especially fake looking once you know what real wear and patuna looks like, and all that artificial wear is poseur-ish. So I get all that, and for the most part I am in agreement.

But the specific jacket I'm considering doesn't have artificial aging. On top of that, it's a vegetable tanned leather, so it seems that they have upped their game with what they are offering with this model.

Now, you might object to artificial aging so strongly that as a matter of principle, you wouldn't buy ANY product from a company that once offered it, or that offers artificial aging on other current products. But I'm looking at just this product.

2. The models are very macho/masculine, yes. Maybe it's a bit overdone, to the point of being performative. There's a lot of, let's say, BS wrapped up in how both masculinity and femininity have been sold to the public over many decades, by advertisers and marketers, and I think it is right to be critical of that.

If you get sucked into the marketing message, you'll buy clothes because they made the model look good in the marketing materials, and not necessarily how they'll look on you. Even though you're really buying for you. The more pertinent question is, ignore the model -- how's it going to look on you? Will it look good on you, will it make you look good? Will you feel like yourself, or will you feel like you're wearing a costume? Do you want to fit in, or do you want to stand out? There's no right or wrong way to answer those types of questions for yourself. But certainly, if the models and the choices made by the brand to represent the products they way they do don't speak to you, or actively turn you off, then of course you wouldn't be inclined to buy it.

3. The advertisements, social media ad buys, social media influencers, and reviews by shills. MSC do seem to be campaigning on Facebook and Instagram heavily right now. Like it or not, for better or worse, that's how I found out about the brand.

Now, I really don't like advertising. I hate that businesses intrudes into my life, always wanting my money, and I hate that they gather information about me, invading my privacy in order to analyze who I am in order to craft messages that I'm likely to be more susceptible to, in order to get me to send them my money.

On the other hand, companies do exist to make money, in order to sell product people need to know about them, and occasionally companies make things I do need or want, and somehow or other if I don't find out about it, I'll miss out on it.

I do notice that a lot of the advertisement I get through Facebook is for **** products: drop shippers reselling what you can find for sale on AliExpress or Temu, but marked up by 10x for no reason and no value added. If this jacket were an example of that, I'd want to avoid it. So that's part of what I am trying to figure out.

Reviews by YouTube influencers fall into much the same category, as well. I don't care about what other people say about a product, unless it's accurate and informative and helpful, and applying the sorts of criteria that I care about. Some Youtubers are earnest, and others are only there to hype a product in exchange for compensation. Without naming names, you can often tell the difference between the two pretty easily. And I tend to ignore the hype men entirely. I suppose it's valid to say that sending a product to a hype influencer in order to promote your business is distasteful and says something about the company. On the other hand, if someone hipster hype influencer douchebag picks up a legitimately good quality product and extols it, I don't think it takes away from the product necessarily.

As a company that's coming up and competing in the contemporary internet driven marketplace of today, I don't know how exactly you avoid all these pitfalls. It seems to me like it's just the way the world is today, not that that's a good thing, there's a lot of things about it that are problematic, but it is what it is.

What would be more helpful to me would be actual hands on assessments of the product itself. Is it good, is it represented accurately, how does it compare to the competition near the same price point. Etc.
 
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Zoro

Practically Family
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701
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Europe
I've nothing against or for MSC, but I wouldn't buy them.

The whole marketing stunt gives me the same vibe as Beats headphones, in which you were paying a product in which most of the cost you're paying is the advertising (with the difference that sponsoring a random influencer is much cheaper than sponsoring Lebron James). Their website also reminds me of ****ish sites rather than a serious website (but let's be honest and admit most well renowned makers have awful websites too). The whole macho thing I couldn't even care, it's low hanging fruit coming from the idea of bad boys wearing leather jackets, easy, low risk and might even fit in the today's alpha/sigma/whatever viral content.

The product itself just gives me the vibe that it is cheapish and not what I look for in a leather jacket. Perhaps fairly priced, as I have never held any of their jackets and I'm sure it's in the mall tier along Massimo Dutti or AllSaints which are in the same price bracket or a Boss jacket which would be as good but double the price. MSC wouldn't be terrible in this regard, just do what it's meant to do and very likely last a lifetime even if it lacks the ruggedness of Vanson or Theodoros' craftmanship.

Nowadays, I know I wouldn't buy it because I don't even see it as fun in the sense of "let's buy this just for comparison and learning purposes" like I did with my Chinese halfbelt (which then again, without having held a MSC, I'm fairly confident my Chinese jacket is better quality than MSC). But your example of "you find it in a mall and you know nothing about the brand"? Before owning any quality leather jackets, I do think that if I saw a MSC jacket in a mall, liked its style and it fit me nicely, I might had bought it... Or just had been pushed harder towards here as, alas, I've found out of TFL cause I found mall jackets not to be what I wanted.
 

TartuWolf

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Thank you for your thoughtful response @Guppy !
If I completely detach the product from the company then it purely comes down to price. From what I've seen I would not pay the full price. 100-200$? Maybe, depends on the model.
At the end of the day it's made-in-Pakistan jacket and it shows in my opinion.
In some cases it makes more sense to buy a given model - for example the natural veg tan chore coat is a pretty unique offering.
But why would you buy a black MC from them for ~650$ when you can get a Vanson for ~750$? Maybe you have a good answer to that but I definitely don't.
Also I would much much rather support Leilah / Rugged West than MSCo for all the reasons I already mentioned and more if we are focusing in Pakistani jackets. Heck I'd rather pay Shawn to make me a MSCo jacket for half the price.
I have not seen a good looking in-real-life jacket from them yet, feel free to share the ones that inspire you. The closest to that for me is the veg tan chore coat from @ZeroDelta but most jackets look fantastic on him because he's built like a tank.
But again - my distaste has been thoroughly influenced by what I have read and seen here and on Reddit / IG. I haven't handled any of their jackets personally so can't comment on that aspect. But I'm very un-inspired by what the internet has shown me.
Perhaps my opinion will change about MSCo, but I don't find that very likely.
I'd much rather grab a Tailor Brando than an MSCo at -50% off.
 

jchance

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I’ve seen this brand marketed heavily to me because I’m into leather jackets and most of my internet search are related to leather jackets.

I’m wary of brands, including this one, that are heavily marketed. The reason is because they spend a lot of money on marketing, which bakes the marketing fees into the selling price. Regardless of whether the selling price is low or high, I don’t want to pay mostly for marketing. (I don’t like Fine Creek for the same reason.) However, at the price of $550 for a leather jacket, there’s not much leftover money to pay for quality.

I’d avoid this brand at all costs just by a sniff test without engaging with any of the products in question. I can only wear 1 jacket/day and have at most 3 leather jackets in rotation. I’d rather pay high for quality than giving the low-priced options chances—only to be disappointed.
 
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ZeroDelta

One of the Regulars
Messages
110
Thank you for your thoughtful response @Guppy !
If I completely detach the product from the company then it purely comes down to price. From what I've seen I would not pay the full price. 100-200$? Maybe, depends on the model.
At the end of the day it's made-in-Pakistan jacket and it shows in my opinion.
In some cases it makes more sense to buy a given model - for example the natural veg tan chore coat is a pretty unique offering.
But why would you buy a black MC from them for ~650$ when you can get a Vanson for ~750$? Maybe you have a good answer to that but I definitely don't.
Also I would much much rather support Leilah / Rugged West than MSCo for all the reasons I already mentioned and more if we are focusing in Pakistani jackets. Heck I'd rather pay Shawn to make me a MSCo jacket for half the price.
I have not seen a good looking in-real-life jacket from them yet, feel free to share the ones that inspire you. The closest to that for me is the veg tan chore coat from @ZeroDelta but most jackets look fantastic on him because he's built like a tank.
But again - my distaste has been thoroughly influenced by what I have read and seen here and on Reddit / IG. I haven't handled any of their jackets personally so can't comment on that aspect. But I'm very un-inspired by what the internet has shown me.
Perhaps my opinion will change about MSCo, but I don't find that very likely.
I'd much rather grab a Tailor Brando than an MSCo at -50% off.
Thanks my dude. I have a similar feeling about getting a black cross zip from them. I liked the their natural veggie tan as it was a very unique offering at the price point. However I don't think I would buy a black cross zip from them as there are way too many other offerings in that style. I like my jacket from them but I don't know that I would get another. From what I have seen from the Chinese market ie Tailor Brando and the like the if you are looking for a new jacket that is sub $600 they are the way to go. They are cheaper than MSC and offer similar quality. I will say that MSC has very good customer service. I had a button fall off my jacket and they were all over trying to help me. They sent replacement buttons plus some leather conditioner for free after offering to pay shipping to send it back to them to fix it. They also offered to reimburse me if I needed a professional to apply the button. They replied to my emails during working hours with in the hour generally. One nice thing also is that they do custom sizing for free. However if you go this route be warned that it is a final sale item. Over all I was more impressed by their customer service than the jacket itself.
 

TartuWolf

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Over all I was more impressed by their customer service than the jacket itself.
That's actually good to hear! I wonder if that is influenced by the fact that you are a rather prominent poster on Reddit and , considering their excessive focus on marketing, I'm sure they would have cought onto that. Very good point made the several previous posts - they buyer is the one who is paying for all that excessive marketing.
 

ZeroDelta

One of the Regulars
Messages
110
That's actually good to hear! I wonder if that is influenced by the fact that you are a rather prominent poster on Reddit and , considering their excessive focus on marketing, I'm sure they would have cought onto that. Very good point made the several previous posts - they buyer is the one who is paying for all that excessive marketing.
I don't think my online activity is enough for any company's to be aware of it. I didn't get the impression that they had any idea about who I am. Most companies are much more aware of insta and I don't have a very big foot print on it. think its just the way they operate.
 

Guppy

I'll Lock Up
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4,536
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Cleveland, OH
That's actually good to hear! I wonder if that is influenced by the fact that you are a rather prominent poster on Reddit and , considering their excessive focus on marketing, I'm sure they would have cought onto that. Very good point made the several previous posts - they buyer is the one who is paying for all that excessive marketing.
I would need to know what the advertising budget is, and how it compares to the overall operating budget, to be able to properly comment on that.

I only know what it's like to be on one end of the advertising and marketing biz: as a consumer. I try to be educated and wary, buyer beware, you get what you pay for, and if it seems too good to be true, it probably is, and all that. I don't like advertising, and I try to avoid it as much as possible, I don't like the way in which most marketing is done, going for an emotional response and psychological manipulation, rather than presenting factual information about the product and factual/logical reasons why it is a superior choice. I accept that people who feel like me have lost that war a long time ago, and that advertising is not going away, and to some extent is a necessary evil.

They say advertising pays for itself, and I suppose that's probably true, if it's done right, it increases business to generate more revenue than the cost of the advertising.

The thing I note is that there's not really any direct relationship between advertising and quality of a product. At the very high end of things, brands become exclusive and don't advertise. You find out about them if you ever get rich enough to be able to consider owning them. But pretty much everyone else advertises.

###

On the customer service end of things, I can report this:

I sent the company an email Sunday afternoon, yesterday. They responded in under an hour, much to my surprise. And it wasn't the automated "we've received your message and will get back to you within 48 hours" type of message, it was a real response. I replied, and got another response. And a third response, this morning.

Mostly talking about sizing. I'm between L and XL, and they recommended starting with an XL, and if it didn't work they offered I could return it and they could do some customization.

That gives me a mostly good impression. The responsiveness to emails is commendable.

On the other hand, maybe it's a little suspicious that they're not so busy with work that they can respond THAT quickly, and on a Sunday evening. I feel like a more established business would have regular hours, and expect to hear from them during those times.

As well, their offer to provide customized adjustments to sizing seems great, but it is something I'd expect to pay for, with an established, reputable company. They're doing more for me, it's reasonable for them to charge for it. Offering to alter from their custom sizing for no additional cost is a practice I've seen offered by the shady borderline **** operations that list on ebay, with stolen pictures of someone else's products, offering to make you a Thedi or Aero jacket for $200. I'm not accusing MSC of that, but it did remind me of the ebay ripoff sellers. To their credit, MSC are using their own models and photographers, which is the way they ought to be doing it. And if the products they're selling are the products they're photographing on their models, that's proper and expected.

Speaking of which, there's an ebay seller who have their same patterns, called hawkerscraftsgb, who will sell you possibly the same jacket for $250. Whether you get the same jacket they have pictures of, or if it's the same pattern made with inferior materials by inferior skilled workers, I can't say.

My google sleuthing found reddit conversations mentioning them, with mixed opinions. Likely, people who bought from the hawkerscraftsgb seller didn't have an Master Supply Co on hand to compare directly, and at most had photos from both websites plus the product they received, to try to judge whether it was good or not, and who knows whether they even know what they're looking at.

Some people felt like they had received an identical jacket at a much better price, others noted a significantly worse product shipped by the ebay seller, and weren't satisfied at all. Most of the reddit comments from people who bought actual Master Supply Co product either had high praise for them, extremely happy with what they purchased, or said that they were good product for the price point, but not the equal of higher end products from the sorts of makers we frequently discuss here.

If I had to guess, probably the customers who were extremely happy with their purchase weren't familiar with higher end stuff, and maybe the higher end stuff is out of their price range. And maybe the people who said that they were decent for the price point were more familiar. I don't have any sense of who these people are, to know how well I regard their opinions, the way I do with some familiar users of our forum. So in the end these aren't the most reliable data points, but I'm not seeing actual customers calling the product bad.

I also asked MSC what tannery they source their leather from, and they politely declined to provide that information, other than to say it was sourced locally from partners in Pakistan. They were quite up-front about the relationship with Pakistan, in the email exchange as well as on their website. So it seems to me that they are representing themselves honestly.

At the end of the day, I'm still considering. I certainly don't "need" another cross-zip in my over-stuffed closet. Can it do anything for me that I can't already do with the Langlitz, Vanson, Natel, Cal Leather, Schott, Thedi, and Aero jackets I already have? Nah, I have the need well-covered. Yet, I did like the way the jacket looked, and I'd like to see one in person before I pass further judgment on it. Whether that's enough to persuade me to buy one, I don't know, but like I said, I'm still thinking about it. If I decide to pull the trigger, I'll update. I feel like, worst case it's a buy and return, and I'm out the cost of shipping to satisfy my curiosity.
 

Zoro

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701
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That gives me a mostly good impression. The responsiveness to emails is commendable.

On the other hand, maybe it's a little suspicious that they're not so busy with work that they can respond THAT quickly, and on a Sunday evening
Marketing is not the only thing you may pay in a product, also the customer service :)
 
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jchance

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In a day, I prob see MSC advertised to me at least 5 times. Certainly every time I go on Facebook or Instagram, I’d run into MSC ads at least once. That’s just bombarding it to my face, hoping to convince me to look at them closer and buy if they say it to me 100-1000 times or so.

From my buying experience as a consumer, there is an inverse correlation between quality and how heavily a product is advertised. I have never been proven wrong of this easily recognized pattern. In contrast, good products get passed around by the words of mouth.

Even for customer service (it’s like with budget airlines), for how responsive they are, there is a cost baked into the selling price of a product that is passed onto the consumer. I don’t want to be paying for that customer service, I simply want to pay for quality, as cheaply as possible without all the extras.

Thankfully, my eyes have gotten pretty good at recognizing quality through photos on a screen. I can tell whether a leather jacket is of low quality from the pictures alone and I can tell that this one doesn’t pass the eye test.
 
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TartuWolf

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@Guppy I understand why someone would buy MSCo as their first jacket or someone very budget conscious. But, apart from sheer curiosity to try a new brand or do a comparison, I don't understand why would someone who already owns top quality jackets would ever consider them.
On the other hand you buying one and giving us your honest thoughts (as much as that is possible with buyers bias, none of us are immune from that, unless you return it) is a great contribution to TFL and we would be grateful for it (at least I would be!).
My own take on advertising is the more you push your product the less your product is worth buying. So it's a direct negative correlation. And boy is MSCo pushing like I've never seen from a jacket maker (apart from the small Pakistani rats that directly message you and try to convince you how great their stuff is).
So yeah - do what your heart wants, report on the goods if you go for it, but I'd definitely steer you away from this if you were a friend :) And, in a way, you are! A distant TFL mate. That's why I'm putting in the effort honestly answering to the best of my ability.
 

TartuWolf

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In a day, I prob see MSC advertised to me at least 5 times. Certainly every time I go on Facebook or Instagram, I’d run into MSC ads at least once. That’s just bombarding it to my face, hoping to convince me to look at them closer and buy if they say it to me 100-1000 times or so.

From my buying experience as a consumer, there is an inverse correlation between quality and how heavily a product is advertised. I have never been proven wrong of this easily recognized pattern. In contrast, good products get passed around by the words of mouth.

Even for customer service (it’s like with budget airlines), for how responsive they are, there is a cost baked into the selling priced of a product that is passed onto the consumer. I don’t want to be paying for that customer service, I simply want to pay for quality, as cheaply as possible without all the extras.

Thankfully, my eyes have gotten pretty good at recognizing quality through photos on a screen. I can tell whether a leather jacket is of low quality from the pictures alone and I can tell that this one doesn’t pass the eye test.
Very well said mate, the more I read your opinions on various thread the more I admire your taste / thought process. Respect.
 

Guppy

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Cleveland, OH
@Guppy I understand why someone would buy MSCo as their first jacket or someone very budget conscious. But, apart from sheer curiosity to try a new brand or do a comparison, I don't understand why would someone who already owns top quality jackets would ever consider them.
On the other hand you buying one and giving us your honest thoughts (as much as that is possible with buyers bias, none of us are immune from that, unless you return it) is a great contribution to TFL and we would be grateful for it (at least I would be!).

So yeah - do what your heart wants, report on the goods if you go for it, but I'd definitely steer you away from this if you were a friend :) And, in a way, you are! A distant TFL mate. That's why I'm putting in the effort honestly answering to the best of my ability.
Thanks :) I'm still considering whether to pull the trigger but if I do, I'll follow up with my honest impressions. That's what these forums are for, after all.
 

jchance

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Here are some more stylish fit pics from the day after I got it. View attachment 701456 View attachment 701457 View attachment 701458

And here are some pictures of it from this morning after I wore it around the house a few days and sprayed some water on it and let it dry while wearing it.
View attachment 701459 View attachment 701460 View attachment 701461

I think the problem with the collar and the way it sits is pretty well demonstrated in the last photo. Its a little different than my other jackets. I'm hoping it settles down with time. Let me know if there are any other pics that any of you would like to see.

There’s a trick with the collar/lapel assuming the pattern is not so bad that the collar/lapel is out of proportion and keep hitting your neck. That is, you should try using binder clips to hold the collar/lapel in place, exactly like how you’d like to shape it. Spraying it with water/using conditioner to soften it may help if it’s very stubborn.

Example:

 

Guppy

I'll Lock Up
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4,536
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Cleveland, OH
Thanks :) I'm still considering whether to pull the trigger but if I do, I'll follow up with my honest impressions. That's what these forums are for, after all.
Well, after thinking about it for another day, I've decided against trying it out.

After looking and looking at the photos, I finally noticed their jacket uses a left handed zipper. Which, I find much less easy to use, and find annoying.

MSC-325-1382-w_1080x.png
I also think that they start the main zip a little too high off the hem, which is a subtle thing, but I think if it were no more the 1/2 in from the hem, it would look better.

MSC-324-2908-w_1080x.jpg MSC-WIDOWMAKER-PROD-Closed-w_1080x.jpg

I could probably ask them if they could address these in a custom build, but it wouldn't be returnable.

If I didn't already have a bunch of cross zip jackets on hand, it'd be tempting to try it out, but as it is I think I'm good.
 
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Zoro

Practically Family
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701
Location
Europe
What shocks me is that the position of the zipper is precisely what made the change of mind, almost all my jackets (of different materials and pricing) have the zipper pull on the left side! It's rare for me to see them on the opposite end.
 

Guppy

I'll Lock Up
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4,536
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Cleveland, OH
What shocks me is that the position of the zipper is precisely what made the change of mind, almost all my jackets (of different materials and pricing) have the zipper pull on the left side! It's rare for me to see them on the opposite end.
It's apparently a thing in Europe... I find left hand zippers to be annoying.
 

Zoro

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Could be. My father use to say zippers and button on that side determined men garments while women garments would be on the opposite side.
 

jchance

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This is not even a big purchase, merely a minor one. It’s just a quarter of the price of a custom jacket, a sixth of a Japan-made jacket, but given that you had to think that hard about it, the answer has always been a no, you just didn’t realize it at the time. We usually make snap, instinctual decisions but take a long time to come up with justifications for them.
 

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