SHARPETOYS
Call Me a Cab
- Messages
- 2,425
- Location
- Titusville, Florida
I saw some hats on ebay and i sent a email to the seller asking some questions about the hats.He called me after i recieved several pages of emails on custom made hats.I must admit he was slick and my gut told me to run but i didn't. I let myself get caught up in the bull and i ordered the factory hats from him for my lady of my life and at the same time i sent money to put a sterling beaver on lay away($495.00) mind you i never picked the hat style,color shape or even the felt!! Then i found these forms here and COW.I knew then i had made a big mistake after reading his posts here and there.I cancelled the lay way then the song and dance begain!! I'm a bad person for not finishing the order Etc,etc you know the drill. The bottom line the hatter would not send my lay away money back to me.I had read nothing but good things about Optimo hats of Chicago so i called and spoke with a very nice man named Kevin and he could not believe what i shared with him.He told me to contact my visa company and file a claim, which i did. Visa told me since i had charged the hats and lay away money at the same time mail the hats back to the seller which i did at at a cost of $35.00.I was told to mail them insured with signature confirmation. I then emailed the seller and all heck broke loose threats,calls I'm sure you can guess!!.I called Kevin back at Optimo and he felt so bad for me he said Roger i would like for you to have one of our new Indy hats and for only $200.00 and if you get your refund you can pay me later the balance of $195.00. Well folks i could not believe my ears, here is a man that has never spoken to me doesn't know me yet he wants to make things right and help me get the hat i finally wanted.A quality Indy style fedora.Mind you now he could loose a couple hundred dollars on me.He told me he had heard about the goings on here and at the other site and he never believed anyone would be taken in by this hype!! He told me he was sorry and this was his way in helping his fellow man.I got this quality fedora a few days later and i'm no expert but i cryed when i saw the hat and really realized what Kevin had done for me.I haven't recieved my money back from visa as of yet.The $427.00 I had sent to Gladhatter.I know this even if i never get my money from him, i'll pay Optimo the balance and i will be a life time customer!! Do you know why? They treated me with respect and gave me the best customer service even when it wasn't there problem. I don't know if the hat is 100% whatever buts it sure is better than abuse!!!! I know its not "Bull felt"!! I'll let the forum know if i ever get my money but please tread ever so softly if you want a custom hat from this hatter. "Quote" Its easy to talk the talk but harder to walk the walk. I would like to thank the ones here who have helped me and so many others if it wasn't for your posts i would have never thought to call Optimo because i was truly blessed to find Kevin I forgot when the packages were recieved in Va. he refused them so they were sent back to me.I'll be happy to re-mail them if the Gladhatter sends me the postage. I never wanted nothing for nothing. I i just wanted a hat!!!
Best to You and yours,
Roger
Best to You and yours,
Roger
