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Something stuck between leather and liner in shoes.

jglf

A-List Customer
Messages
361
Location
USA
I received my White’s Boots First Ave shoes today after a 3 month wait and to my dismay found something hard and round stuck between the leather and liner in the vamp. I don’t know if it’s a pebble or a hardened glob of glue. I can feel it with my fingers on the inside but not while wearing the shoe. Don’t know if I should get an exchange and wait another 3 months, or just live with it. Anyone else ever experience something like this with their shoes/boots?

88054988-087B-4604-A1FC-841EBC9EB570.jpeg
 

Pandemic

One Too Many
Messages
1,346
Location
In The Flat Field
Sorry man, but I would send it back. That’s going to bug you and look worse as it ages. The Whites (and Bakers, if you went through them) people are good and will feel bad this escaped QC. My guess is that the repair will be prioritised and they will turn it around in a week or two.
 

Flanderian

Practically Family
Messages
833
Location
Flanders, NJ, USA
I would consider it a significant defect, and return them.

If it's a disappointment now, it will likely only become more so the longer you have them.
 

jglf

A-List Customer
Messages
361
Location
USA
White’s is sending me a new pair. I kind of want to know what’s stuck in between the leather. Lol
I’m sure the shoes were made in a Fri evening or Mon morning!
 

Flanderian

Practically Family
Messages
833
Location
Flanders, NJ, USA
White’s is sending me a new pair. I kind of want to know what’s stuck in between the leather. Lol
I’m sure the shoes were made in a Fri evening or Mon morning!

Glad the maker is stepping up to do the right thing.

I'd be curious as to the nature of the debris also. Think your initial surmise of a glob of glue is a pretty good one.
 

Edward

Bartender
Messages
23,565
Location
London, UK
White’s is sending me a new pair. I kind of want to know what’s stuck in between the leather. Lol
I’m sure the shoes were made in a Fri evening or Mon morning!

Good to hear. Did they have any idea what caused this? I agree, a blob of hardened glue is most likely.

I think I'd also have returned them on this basis, though I suspect had they been selling these in my size at half price as a 'second', that would have been tempting!
 

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