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Making someone's day (or even life) the old-fashioned way.

Brinybay

Practically Family
Messages
571
Location
Seattle, Wa
With good cheer and a smile. Yesterday was the 10th anniversary of the death of Mark McLaughlin, a bus driver in Seattle. I never knew Mark, this happened before I started working for Metro. But the following article always chokes me up and really puts my job in perspective, especially those days when some of the customers start to get on my nerves.

He drove her out of darkness

By Danny Westneat
Seattle Times staff columnist
Friday, April 29, 2005

There was a time when Ann Washburn felt the dull ache of loneliness even when she was around the people she knew best.

She didn't mix much with co-workers. Her family relationships were strained. She'd lie in bed all weekend, bewildered that in this web of people connected physically, emotionally, digitally, she still felt totally alone. Then one day she got on a Metro bus. It was the number 359, headed from Shoreline to her phone-company job in downtown Seattle.

The driver smiled and said hello. So what? Happens all the time. She may not even have noticed.

But when she got on the 359 the next day, and the day after, there was the same beaming driver. He always said hello. It wasn't her nature, but at some point she said hello back.

They made small talk.

He was big, nearly 300 pounds. He liked to goof around. Sometimes he'd stick his tongue out at bus drivers passing the other way.

She began to sit in the front of the bus to hear him talk. It was warm there, not cold and dark like inside her head.

One morning after another lonesome night, it hit her: "The only reason I'm getting out of bed is my bus driver."

How pathetic is that, she wondered. She didn't care. On her way to the bus stop was the only time she felt hope.

This went on for a year. She saw the driver only 30 minutes a day. He seemed congenitally happy. They always talked, but never about anything an eavesdropper would have judged interesting or important.

"He was just my bus driver, but he was my link to life," Washburn recalls. "I never said a thing about it or told him what he meant to me. I wonder if he knew?"

She credits him that her gray cloud of depression parted slightly. She took a risk, voicing an electronic hello in an Internet chat room and improbably meeting the man who would become her husband.

She moved to Everett and stopped riding that bus. A few months later, the driver was shot to death by a loner on the 359, the bus plunging off the Aurora Bridge.

That was 6 ½ years ago. I'm telling you this story now because last week Ann Washburn, 37, had a baby. And she named it after the bus driver: Mark Francis McLaughlin Washburn.

She admits it might seem obsessive. She did it to say what she never told McLaughlin in person — that he saved her life.

She also wants to say something more.

At times the crowded city feels empty. People drive solo in darkened SUVs. They pass unseeing on the sidewalk. They sit mutely at adjacent cubicles.
Sometimes a stranger leaps across the gulf, if only by making eye contact or saying hello.

Big deal, we shrug. We can't be bothered. Most of us, myself included, pass through our days acting as if basic human acknowledgment is as mundane as it is disposable.

Ann Washburn wants everyone to know there's a week-old baby up in Everett, name of Mark, who proves it's not.

Danny Westneat's column appears Wednesday and Friday. Reach him at 206-464-2086 or dwestneat@seattletimes.com

MarkMcLaughlin.jpg

Link to article
 

KY Gentleman

One Too Many
Messages
1,881
Location
Kentucky
You never know how your life or actions affect others.
I'll bet Mr. McLaughlin had a big influence on many others.
Great story about a very nice man. Thanks for posting it.
 

mike

Call Me a Cab
Messages
2,000
Location
HOME - NYC
That's an incredible story.

I need to remember this throughout my day and put it into practice.

thanks for posting!
 

Mojito

One Too Many
Messages
1,371
Location
Sydney
In spite of the tragedy that befell him (bleak and desolately sad as that was), this story is somehow so hopeful and so lovely.

I commute to work by bus - and I'm happy to say that I'm not the only commuter who exchanges a smile and a "good morning' with the driver when getting on, and who says "thank you" on disembarking. It's common practice here - and it's nice to have that at the beginning of a work day! I'll often exchange a "have a good weekend!" with the drivers on a Friday evening.

Human contact - however slight - can make an amazing difference. Mark may never have known exactly how much of a difference he made in her life, but I'm sure he realised that she needed and appreciated that smile and hello.
 

Flitcraft

One Too Many
Messages
1,037
Ditto!.. And note to myself...

That's an incredible story.

I need to remember this throughout my day and put it into practice.

thanks for posting
:eusa_clap
 

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