Yes Comrade, and angrier than ever.
I sent my regular bi-monthly reminder to NH last week. Asking for my refund and quoting their website's declamation that refunds will be paid.
I haven't had any reply from NH since the first mutually disappointed exchange , a year since, where they asked...
Yes Comrade, and angrier than ever.
I sent my regular bi-monthly reminder to NH last week. Asking for my refund and quoting their website's declamation that refunds will be paid.
I haven't had any reply from NH since the first mutually disappointed exchange , a year since, where they...
6 Months after a mistaken purchase, NH have emailed me 3 times to ask if I want a refund for the 109 JF jacket. Three times I have answered that, I do indeed want a refund. No acknowledgement and my refund remains unpaid. My repeated emails to info or sales (@-x-jeans.de)have been ignored. The...
This firm, online at least, are utterly deficient communicators; my regrettable experience is that they peddle leather jackets with defective zips and poor stitching. Strangers to customer service, they have failed to understand that good, timely and reassuring communication is crucial...
I ordered the same JF109 from their website. Paid, and was surprised to receive no confirmation, just a laconic,'your order is on its way,' a couple of days later. The jacket arrived naked, in a box. The main zip pull was absent and both upper and lower button holes had unfinished stitching...
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