Sorry for your disappointment, Rob. I had the exact same thing happen to me. Bought a 9.5EE cheap, thinking there was a good chance they’d fit my 10D, but they were ridiculously small. Turned out to be women’s (and not an EE width either). My wife normally wears a women’s 8.5, but is comfortable in the 9.5 with an insole. At least someone got new boots!