I am writing this review about my experience with panamahatcollection.com, also known as PanamaHutDirekt, or PanamaHatCo. Most of the other reviews regarding this seller on this forum are negative, citing bad experiences, quality control, and upsell techniques. I would just like to convey my experiences to add another datapoint to the forum. If this thread needs to be moved, I don't mind. I ordered a Montecristi Havana from PanamaHatCollection's main website. The listing specified a 24x24 WPSI "Superfino" grade hat. The website stated a 1-3 business day shipping time, although it shipped in 6 business days. During this time, I received a confirmation from the owner, Dorit Hesse (also listed as Thomas Hesse in various other places). I did not receive an upsell offer (however, there wasn't any other higher-quality hat being sold, so your mileage may vary). Within one week, the hat arrived. I have pictures (shown below) of the hat I received. I am not a hat expert. In my opinion, if it looks right, and fits right, then it is all right. I am not concerned with vertical or horizontal weave differences in a measure of quality. However, I can say that the horizontal weave count was approximately 21. Other reviews mentioned the rear snap brim being flat-on-arrival. Mine is semi-flat, and can be fixed (at least in my opinion). Those interested in crown taper may find these pictures helpful: Here is a close-up of the ribbon work. The ribbon color is mahogany, which is a dark brown, but not as dark as the chocolate color offered by the seller (I ordered an extra chocolate ribbon, just in case mahogany had a red tint). And finally, the inside of the hat. This panama is not lined (but neither are my other two panamas, so I guess it's fine). I may consider reinforcing the crown. The panama hat came with a translucent "Certificate of Authenticity." I don't know if this has any real value to authenticity, since this is not a vintage hat. But, here you go: A few other things to mention: The hat cost $319.00 plus $8.00 extra for the hat band. The total cost of my order was $337.00. I specified in the comment section of the order that I would have liked the brim of the hat to be trimmed to 2.5 inches. The brim is actually 2 3/8 inches. The hat has a cloth sweatband. In conclusion, it seems that Panamahatcollection has improved their quality control. However, I am not undervaluing your experience. If you have had a bad experience with this seller, I believe you. The reviews on this seller have been sparse on this site. I am just sharing my opinions with you. Overall, I am pleased with the hat I received. Cheers!