you can now filter multiple sizesOverall the new website looks nicer and loads faster. I think their filtering options could stand some refinement. For example, you can only filter on one size only, rather than multiple sizes. It looks like they improved the custom order workflow, as well, which I bet will reduce the amount of pre-sales questions they receive.
Sweet, this is so helpful.you can now filter multiple sizes
Thanks for the feedback. We will bear in mind these suggestions. These sort of changes aren't just a quick fix, they would require quite a bit of developing work and we now feel we are ready to launch.Sweet, this is so helpful.
Along those lines, it would also be nice when searching the ready-made jackets if we could select multiple categories. Eg, stock, blue label, militaria, apprentice, etc. I usually just want to filter to my size, and I would like to see anything available in my size.
One other thing I'd like to suggest: I like to visually scroll through the filtered results, and I find that it's quicker for me if I am viewing in a list view rather than in a grid view. The new site currently provides a grid view, which means my eyes have to dart left and right over each row in the list of results. In a list view, I can keep my eyes fixed and just scroll down.
I realize that is probably the laziest sounding thing ever, but it really does make a difference in how quickly I can browse through a list of search results, and most of the major websites (ebay, Google shopping, Amazon, etc) support both types of views.
the models we used are friends of the company.........and, more importantly, look good in an Aero jacket.Interesting the models seem to be mostly standard issue looking hipsters. I guess I kind of always thought of Aero as more of like a dad jacket company. Maybe they're trying to change that. Either way the site itself looks great.
Everything is fine with me.Anyone know what's going on with their customer service? Have an order pending, but barely get any replies, e-mails are ignored and only answered after a second attempt, if that. I believe I sent my last e-mail a week ago and still no response. It will be three weeks soon without any progress with the order (need to fix some final details). It's almost as if they are not interested in making the jacket.
Anyone know what's going on with their customer service? Have an order pending, but barely get any replies, e-mails are ignored and only answered after a second attempt, if that. I believe I sent my last e-mail a week ago and still no response. It will be three weeks soon without any progress with the order (need to fix some final details). It's almost as if they are not interested in making the jacket.
Sorry to hear you've been waiting this long, we're just extremely busy after the launch of the new site - lots of people took advantage of the 10% discount offer and its taking quite some time to wade through all the orders pending. That said, you shouldn't still be waiting this long. If there's anything I can help with please forward to me on firstname.lastname@example.org and I'll do my best to assist, or get it to someone who can help.
I've got everything and one on route for orders AC-360 and before.Just checking to see if anyone has received their orders since the new site went up?
I only placed mine last month and understand that it might still be a while, but I’m wondering what the odds of my next jacket arriving before a trip I have planned next month.
Ahhh, the joy of anticipation ….