That *****, did he literally have to cut the zipper open? Where the first two repairs covered by Aero?
You would think having to deal with three repairs in 18 months would push them to use better quality zippers...
He used a heavy pair of pliers. I was totally stuck in the jacket, soaking wet from the outside and steaming inside the heavy HH in the heat of the little workshop. I told him to put efficiency before caution. Must have been quite the sight...
Aero have been absolutely forthcoming with the repairs. They didn’t charge anything and sorted me out friendly and quite fast. No complaints at all.
Still, if the same thing happens with the same jacket (and no other jacket) over and over again, there must be a flaw in the design.
Sending the jacket to Scotland again and wait another three months just to NOT use the heavy jacket in spring/summer is no option. The boot maker prides himself to be good with leather repairs, and he will have a go at the jacket over the weekend.


