It certainly seems these days geared to scare of the few units, small-volume sellers. Hardly surprising, though, given the memo that was leaked so sensationally some years back, when they said they were turning their back on the original model, and the aim now is to get the place full of high volume unit shifters selling new product: more profitable for eBay, especially since they also introduced the final-sale-gouge. There are, these days things I tend to give away rather than be bothered ebaying.... but none of the alternatives are really worth the hassle or the most part now either. Basically, the model has been shifted in a way where it's simply not much cop any mored unless you'red running it as a business. In the EU anyone selling as a business is legally obliged to accept returns. Ebay can impose that on private sellers too if they want - they're in control of how they want their system to work. Course, eBay has long been looking to attract only high volume business players as sellers, so it's not really in their interests to maked life easy or those private sellers who don't fit the profile. Seems they can. I would think it unfair for changing your mind, but there are plenty of legit reasons. TBH, were I on the fence about something, a seller making a big thing of "no returns, absolutely ever" and such would be enough to put me off, whether fairly or no. Brings back pre-smoking ban memories..... definitely something I don't miss! Originally NZ, then the partners went their separate ways, and RM was made in Japan after that. The UK label seems odd. I can only guess if the jacket is a real RM, then it was relined somewhere in the UK by someone who added that label. I remember a line of jackets that AL made for Nigel Cabourn being labelled 'Nigel Cabourn Made in England', but I think that was just an oversight based on the jackets carrying the standard Cabourn label. That's nuts! How did they think they could get away with it??? To be fair, there's no way I'd have spotted that myself. Easier to have repaired than mothed knits or a broken zip, I'd assume, though I would be ticked off if it hadn't been disclosed. Looks like either the thread has given way or perhaps been rubbed by a sharp edge - keys, credit card, whatever. Selling stuff on on ebay if it doesn't suit is definitely a pain; everyone seems to think they should pay less than you did!