EBay arghh!! ##$&&

Discussion in 'Outerwear' started by Thuggee, May 23, 2019.

  1. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    My brother-in-law who sells regularly on eBay would agree with your there, their business model has changed they don’t want private sellers anymore it’s all about large volume sellers selling rubbish out of China now


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    navetsea likes this.
  2. ProteinNerd

    ProteinNerd My Mail is Forwarded Here

    Messages:
    3,627
    Location:
    Sydney
    The eBay Global Shipping program is only available to sellers in the USA currently.
     
    Ernest P Shackleton and Thuggee like this.
  3. ProteinNerd

    ProteinNerd My Mail is Forwarded Here

    Messages:
    3,627
    Location:
    Sydney
    So the questions becomes, where do we go now to sell if the item isn't bought from the forums here?

    Grailed? Any other decent options?
     
  4. ton312

    ton312 I'll Lock Up

    Messages:
    7,880
    Location:
    Chicago
    I’ve bought off Etsy but never sold...selling there seems to be a mysterious process.
     
  5. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    I think eBays still the best place to sell, do any of these other places attract as many people as eBay?

    For me personally I’m now of the opinion eBay offer zero seller protection against someone who wants to scam you.

    If your doing business on eBay as a seller you need to assume most buyers will be ok and do the right thing and that’s been my experience.

    The more sales you do especially high value items the more likely you are to be the victim of a scam, I’ve been selling on eBay for close to 18 years never had any issues until I started selling things of any real value.

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  6. robrinay

    robrinay One Too Many

    Messages:
    1,229
    Location:
    Sheffield UK
    It’s available on eBay UK too
     
  7. Downunder G Man

    Downunder G Man A-List Customer

    Messages:
    344
    Location:
    Australia
    Yes indeed. Global shipping is often the default mailing ex-UK this last fair while.

    What I did notice was post cost UK to Australia increased DRAMATICALLY !

    And you no longer had the ability to "negotiate" post type with the seller.

    That and the ebay "automatic" 10% GST ( ON USED GOODS!) meant I no longer buy jackets out of the UK
     
  8. Colin G

    Colin G Practically Family

    Messages:
    651
    Location:
    Canada
    Anything shipping to Canada get hammered with that bullshit global shipping program. Import fees are inflated greatly and sometimes your item gets repacked in smaller packaging so they can save on shipping.

    Its a scam run by ebay since ebay makes cash on these inflated rates and forces you to play by their rules.
     
  9. Gav

    Gav A-List Customer

    Messages:
    408
    Location:
    UK
    I think I know this guy. He tried to buy my ELMC G-1 when it was up on eBay. He sent me s picture with his phone number on it to deal outside eBay and talked about his Ferrari. Then he didn’t show up and somebody else bought it.
    Sorry to hear this story.
     
  10. robrinay

    robrinay One Too Many

    Messages:
    1,229
    Location:
    Sheffield UK
    May I suggest you private message Thuggee with the details - eBay might change their opinion of the buyers honesty.
     
  11. Ernest P Shackleton

    Ernest P Shackleton Practically Family

    Messages:
    876
    Location:
    Midwest
    Are you Canadian? Good to hear about the receiver's experience. Like I said earlier, it saved me a bunch of shipping money, which I thought was passed onto the buyer. I know my buyer was only charged what ebay charged me, and that was less than $20 for a large 8LB box. But if they were then hit with more fees and BS that a seller wouldn't know about unless they were told, that affects my opinion of the entire thing.
     
  12. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    Sounds like the same guy as it was a ELMC G1 he bought from me I’ll post his full details to warn others once the case is closed, I now need to contact eBay again today they told me I would be given the option to refund him for the zipper repair ( took 24hrs though) to have things closed off, nothing but silence from eBay, when I go into my account there’s no option to do this??


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    Last edited: Jun 2, 2019
  13. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    As a buyer if I see something shipped via the global shipping program I avoid it like the plague, it may be cheap for the seller to send , the buyer gets hit with huge fees and charges something like 10-30% of the items value or there abouts plus shipping on top.

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    Last edited: Jun 2, 2019
  14. Ernest P Shackleton

    Ernest P Shackleton Practically Family

    Messages:
    876
    Location:
    Midwest
    Hmmm. Good to know though. Unfortunate.

    You guys are getting charged the same shipping fee, right? Or are you getting hit with the seller's shipping fee + another shipping fee from ebay to you? In my example, I paid like $19 to ship to ebay's shipping center. Are you getting hit with $19 + ebay to you? If so, USA sellers never see that 2nd charge, so we would have no idea its even happening to the buyer.
     
  15. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    No idea

    I just looked at a jacket I’ve been admiring on eBay US as a example

    Jacket is AU$2000 BIN
    Global shipping charges AU$500
    Postage AU$80 from the US to Australia
    Total I’m being asked to pay AU$2580

    I’m wondering if the seller even knows the buyers are being gouged like this? Needless to say I’m not buying the jacket through this seller, as this is robbery.


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  16. Ernest P Shackleton

    Ernest P Shackleton Practically Family

    Messages:
    876
    Location:
    Midwest
    Wow. $500? Are they shipping it in a concrete vault? I guess I can understand the 2nd shipping charge, but we US sellers should be told about it. Maybe it is. I haven't shipped since 2018. I wasn't aware at the time. I can tell you that for sure.

    As far as I'm concerned, this is a lousy deal for everyone. Just so I don't have to fill out a custom's form?

    a couple of good articles I just read:

    eBay Global Shipping Program: All Your Questions Answered
    Found on: https://www.webretailer.com/lean-commerce/ebay-global-shipping-program/

    Disadvantages of eBay's Global Shipping Program
    https://www.thebalancesmb.com/ebay-global-shipping-program-disadvantages-4114389
     
    Last edited: Jun 2, 2019
  17. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    Read the bit about charges that aren’t even valid meaning they just pocket the money and shouldn’t be charging any extra fees , bunch of thieves how do companies like this keep trading


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  18. Fonzie

    Fonzie Practically Family

    Messages:
    828
    Location:
    Australia
    Thanks for posting your experience Thuggee. This thread has been the last nail in the EBay coffin for me, after my last bad experience as seller, it has completely put me off selling anything else there.
    Looks like I’ll be keeping my entire jacket collection, if I try to sell anything else it will be in the classifieds here, otherwise it will be the end of the road for me in this hobby.
     
    Thuggee likes this.
  19. Downunder G Man

    Downunder G Man A-List Customer

    Messages:
    344
    Location:
    Australia
    Those 2 links to ebay global shipping make real sense now,.

    "that eBay's GSP makes items about 3 times more expensive than a seller shipping direct. International customers often seek out sellers who do not use GSP because shipping is so much cheaper."

    That is EXACTLY what I found. Out of the US I used to use mostly First class airmail and/or Priority airmail.
    Now that was mostly to ship Harley parts , US spec motorcycle helmets , but also a fair few jackets.
     
    Thuggee likes this.
  20. Thuggee

    Thuggee Practically Family

    Messages:
    573
    Location:
    Australia
    And it’s still going

    After talking to eBay CS again just now what they told me on Saturday was wrong I can’t refund partially through eBay, I’m now being told I have to partially refund directly through PayPal send screenshots via eBay messaging to the buyer, ring eBay back so they can verify this through the messaging system, to allow them to close the case, sounds simply &##@&$

    When I went to refund 70pounds through PayPal I couldn’t as they original payment was in AU$ now what.

    So I ring PayPal and am told by PayPal I need to send a separate payment to accomodate 70pounds as they can’t or won’t tell me what the conversion rate is.

    I think ok if I do this the buyer could now end up with my jacket a full refund and a extra 70pounds on top.

    By this time I’m being robbed, why not go along and lose some more money, I go to make the payment and PayPal does the conversion before I press ok.

    1 problem solved so I go back to the original transaction issue a partial refund in AU$ using the conversion rate from above using the original PayPal/EBay payment so it’s at least all recorded via PayPal referencing the original transaction.

    I take a screen shot and message my buyer as eBay told me to, 70 pounds now refunded.

    I then ring eBay CS again, 1st up I ring eBay Australia who then pass me to EBay US, I’m then told I should be ringing EBay US directly to get this sorted? What I ask?

    I point out my accounts AU my listing was on the AU site why do I need to ring the US? As the buyer bought my jacket through EBay US I’m now forced to deal with US CS apparently.

    After being transferred to 2 different people I finally find someone who can verify my payments been made via the screen shot I had just sent to the buyer , they then proceed to tell me as the payments pending ( had to come from my bank account) they still close the case.

    I said so how does it get closed.

    Apparently the buyer can close the claim , I point out I’ve reported him as fraud why would he do that he’s likely to take my money and complain some more , I also what’s to stop this guy now taking my jacket and a balance of the full refund by making up more stories??

    I’ll ring the US, eBay or where ever they transfer me to again once my payments cleared and hopefully I can have this closed once and for all , unless the buyer now tries to extort more money out of me and eBay let him, CS assure me while the payments pending the jacket return and full refund aren’t enforceable and it’s just a matter of waiting now for either my buyer to close the claim or for me to provide further proof the payments now in the buyers account ( not pending).


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    Last edited: Jun 3, 2019

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