Lawless Denim

Discussion in 'Outerwear' started by GriffDeLaGriff, Nov 15, 2014.

  1. GriffDeLaGriff

    GriffDeLaGriff One Too Many

    Messages:
    1,203
    Location:
    Sweden
    My Nov 3 order finally shipped in its entirety. It has been sitting in the customs for a week, but should have it Monday-Wednesday.

    I also got the emails for all orders, its nothing to worry about it seems. Very confusing tho.
     
  2. Peter Mackin

    Peter Mackin Practically Family

    Messages:
    747
    Location:
    glasgow
    After giving up on lawless,& getting some great advice from forum members,I put my refund towards iron heart 634;chinos & a terrific shirt,all delivered from Japan quickly& with no fuss.now iv just ordered a pair of 25oz denim,,has anyone had any experience with denim of this weight & how it wears compared to 21 oz,,cheers guys,Peter
     
  3. l0fielectronic

    l0fielectronic Practically Family

    Messages:
    668
    Location:
    UK
    For anyone in the unfortunate, but all too common it seems, position of having given money to Lawless Denim (now rebranding as ldandco: LD&CO American Heritage Clothier) without receiving the goods paid for there is a thread on the Selvedge Style board of members awaiting orders. You may want to add your order to the list as at least it helps show quite how much of a mess this all is - http://selvedgestyle.com/thread/1075/lawless-outstanding-orders-thread-instructions
     
  4. Bunyip

    Bunyip Call Me a Cab

    Messages:
    2,068
    Location:
    Australia
    That thread is going to be longer than War and Peace. It's a great idea, but when you look at the sheer volume of unfulfilled orders it's completely mind boggling.
     
  5. Sloan1874

    Sloan1874 I'll Lock Up

    Messages:
    8,359
    Location:
    Glasgow
    I'm just relieved I got my money back. Took a lot of patience and few polite phone calls, but worth it.
     
  6. Bunyip

    Bunyip Call Me a Cab

    Messages:
    2,068
    Location:
    Australia
    I'm watching with interest with what transpires in the next few weeks. That have stopped taking orders until they catch up, and aren't answering phones etc.
     
  7. Sloan1874

    Sloan1874 I'll Lock Up

    Messages:
    8,359
    Location:
    Glasgow
    If they have stopped taking orders for the time being, that's a positive step, one that that they should have taken a long time ago. Not answering the phone, though, that's rubbish.
     
  8. ProteinNerd

    ProteinNerd My Mail is Forwarded Here

    Messages:
    3,777
    Location:
    Sydney
    I agree but what are they going to say if they do answer the phone? Your order is in production and will be with you in a few weeks.....
     
  9. navetsea

    navetsea I'll Lock Up

    Messages:
    5,106
    Location:
    East Java
    well, they could make it automatized:
    press 1 to order
    press 2 to complain
    and put a real enthusiastic customer service at 1
    and prerecorded sympathetic answer after a calculated long pause at the end of option 2
    lol
     
  10. tropicalbob

    tropicalbob My Mail is Forwarded Here

    Messages:
    3,956
    Location:
    miami, fl
    I wonder what happened to the new factory and their off-the-rack line. Perhaps the public wasn't exactly beating down their doors for regular-priced jeans that just might never materialize?
     
  11. handymike

    handymike I'll Lock Up

    Messages:
    8,390
    Location:
    SoCal
    Maybe their gonna do a 4th of July special...
     
  12. l0fielectronic

    l0fielectronic Practically Family

    Messages:
    668
    Location:
    UK
    And me, (more so as I still left a pair of chinos I ordered in there from my November order), thing is looking at how that thread is growing and their 'normal' production times, I can't see them catching up in six weeks, six months would probably be optimistic!
     
  13. Sloan1874

    Sloan1874 I'll Lock Up

    Messages:
    8,359
    Location:
    Glasgow
    Fair point, though I'd have thought a recorded message explaining the situation would be better than just letting the phone ring out, as there's nothing more annoying than that for a customer.
     
  14. Otter

    Otter One Too Many

    So, they aren't taking any more orders and the phone is just ringing out.............. ? I know what that sounds like.
     
  15. thor

    thor One Too Many

    Messages:
    1,915
    Location:
    NYC, NY
    I received an automated e-mail a week ago stating, in part:
    "By now, most of you should have received your custom orders from last November's big bang, however, we are aware that there is a handful of you that have still yet to receive your products. If you are still waiting, we hope that the excitement and anticipation for the customized garment you had created last year has not yet worn off.
    That being said, with the launch of our most recent ready-to-wear line produced out of our factory in Los Angeles, we wanted to inform you that anyone who is still waiting on their customized, made-to-order jean from us may, at any time, substitute their custom jean with one from our ready-to-wear line. This has and always will be an option. And, as a side note, our Phoenix factory has been and will continue to fulfill any remaining customized orders."
     
  16. ButteMT61

    ButteMT61

    Messages:
    10,214
    Location:
    Pasadena, CA
    Guys - if you have an order, please take a minute to fill out the thread survey. We might be getting some traction with it - no guarantees, but worth the try.
     
  17. tropicalbob

    tropicalbob My Mail is Forwarded Here

    Messages:
    3,956
    Location:
    miami, fl
    Apparently they've also shut down their email. I sent them one yesterday and it came back as "Undeliverable."
     
  18. Sloan1874

    Sloan1874 I'll Lock Up

    Messages:
    8,359
    Location:
    Glasgow
    That sounds ominous...
     
  19. 2jakes

    2jakes I'll Lock Up

    Messages:
    9,680
    Location:
    Alamo Heights ☀️ Texas

    It’s been over a year & I still get notifications about this thread & the issues
    some of you are having.

    Reminds me of the fiasco a couple of years ago with a certain leather jacket maker !

    My sincere sympathies & hope it’s resolved in a positive outcome for you guys .
     
    Last edited: Jul 3, 2015
  20. Worf

    Worf I'll Lock Up

    Messages:
    4,818
    Location:
    Troy, New York, USA
    Well, I for one... am NOT holding my breath... The first and LAST "start-up" to get any of my hard earned cabbage.

    Worf
     

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