Here is the letter I got from Stetson after I wrote them about the quality of their hats: Dear Mr. Gilsig (my last name), Thank you for your letter, and I am very concerned as to how you feel about the quality of out Stetson Hats. We have spent the last 2 years retooling our fur processing plant and upgrading out manufacturing facility in order to assure the hightest quality of our hats. Unfortunately, we are not able to control which hats a retailer carries in their store. It is possible that the Stetson hat you looked at was a wool and not a geninue fur felt. There are Stetsons that range in price from $59 to $750. Mr. Gilsig, I can assure you that quality is our number one objective, and I really hope you will reconsider buying a Stetson. Your Very Truly, Paul E. LaVoie Preseident and CEO Arena Brands, Inc.