Man I am just over the moon and super geeked to get my jacket back from Great Leather/ Leather care specialists. I know her shop has been mentioned before but she deserves more attention than she gets. Her work is flawless and she is an absolute delight to work with. Dena Hamilton is the owner and I’m here to tell you she is an absolute master at her craft. She repaired/altered my jacket incredibly quickly and upon its return it literally feels brand new.
I can’t say enough good things about Dena. Her customer service goes well beyond anything I’ve experienced before. I received photo and video updates of the progress with suggestions for the best method of caring for issues.
Here is a rundown of what I had done:
Busted sleeve/tattered storm cuff replace
Blown out pocket repaired
New main zipper installed
Move Halfbelt up 3”
She also made repairs to the sheepskin that had become very thin in some spots.
Cuffs before and after:
After:
Main zip (she hit every single stitch hole perfectly, not a single miss!)
Before:
After:
Halfbelt relocated:
Before:
After:
I give Dena 100/10 for being so incredibly skilled, her amazing customer service and amazing turn around time. If you have a project do yourself a favor and call her, you won’t be disappointed. I am positive I will be using her service again! Thank you Dena!!
I can’t say enough good things about Dena. Her customer service goes well beyond anything I’ve experienced before. I received photo and video updates of the progress with suggestions for the best method of caring for issues.
Here is a rundown of what I had done:
Busted sleeve/tattered storm cuff replace
Blown out pocket repaired
New main zipper installed
Move Halfbelt up 3”
She also made repairs to the sheepskin that had become very thin in some spots.
Cuffs before and after:
After:
Main zip (she hit every single stitch hole perfectly, not a single miss!)
Before:
After:
Halfbelt relocated:
Before:
After:
I give Dena 100/10 for being so incredibly skilled, her amazing customer service and amazing turn around time. If you have a project do yourself a favor and call her, you won’t be disappointed. I am positive I will be using her service again! Thank you Dena!!
