Hi Guys, i was hoping somebody on here who has ordered direcctly with Thedi recently could chime in with their experience. During this Covid period , i understand that everyone's manufacturing times have been thown into chaos, and delays are inevitable. But this is my dilema. During this period i have ordered two new jackets, one from Aero and the second from Thedi. Firstly the Aero jacket i ordered in May this year and was given updates on their lockdown situation, the Jacket arrived on the 5th of this month(NOV). No dramas there, this is my second Aero jacket ordered directly from Aero and went smoothly as the first order from them. Now onto Thedi. I was promptly responded to by my initial email by Theodros himself. I was told that after he receives the funds he requires 60 days to complete the order. Firstly i asked for leather samples at the end of May to be sent to Australia, with which he complied with. The samples arrived 16th of June. After a few emails back and forth discussing sizing, hardware and sending him photos of my self wearing a t shirt, he requested full payment which i did through PAYPAL on 22nd of June. At the end of July i ask for an update, with which Theodoros replies, that it is sheduled for production in September,but that they need to rest and will be closed for the summer break in August, and that my order will be "delivered" at the end of september. He then emails me on the 23rd of Sept, letting me know he is about to work on my jacket and double checks (want confirmation)on my sizing and selections for the jacket,so he doesnt make a mistake. On the 14th of Oct i email asking for an update, and if he has an estimated time when it will be shipped? Hi response, that they are in the process of producing it, and that this is expected to load around Nov 10th and that they try for their best, and that there have been many delays in materials from Italy. A month later i email on the 14th of Nov, asking for an update on my order, He says it is in production and that ....." We had a long delay in the skins from Italy due to the situation with the virus, we were also closed for a few days. All right now, I will let you know soon. my best" I dont want email him anymore as i feel in his email tone that i am pestering him. I have until the 22nd of Dec to put in a refund claim with Pay pals (180 day time frame). I dont feel like i have been treated properly as a customer. In all my emails i have been polite and concice. 60 days is turning out to be 6 months and forever, why does he keep saying "it is in production"? What does that mean? I fell like i am going to lose my money if i don't lodge a claim by the 22nd of Dec, but i also would love to have one of his jackets. Your thoughts much appreciated.