Thought it would be fun to look into this. I would believe it only comes with small makers of artisan items but would be curious to hear from you guys. Only thing is that you must have received an item in the end (give us details as to why it changed in case it did) So for me, it actually hasn't anything to do with leather jackets, it was a Japanese kitchen knife order in Tokyo: - Initial waiting time was quoted at about a year - A few months later, I was advised that it would take much more time, with no specific deadline possible - No down-payment was requested, it might be due to the fact that the maker was already famous and they knew they would have no problem selling it in case I flaked out - It was a "standard" item, ie no customisation possible - I thought that the order was forgotten but about four years and a half later, I received an email out of the blue that it had arrived to the shop. So in conclusion that was a happy ending, no stress or hard feelings as I was warned that it would not be possible to anticipate when it would be ready as well as no down-payment requested initially. Fun fact, I could sell the knife directly after getting it with a hefty mark up (double if not more) and a new order would easily take over six years and that is just a rough estimate So, what are your experiences?