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- 10,524
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- DnD Ranch, Cherokee County, GA
From my review = "Anticipating the conversation when I take this hat back for the factory tour."
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Stetson Fashion Collection 1940s Stratoliner Fur Felt Fedora Hat
- Thread starter Duper
- Start date
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From my review = "Anticipating the conversation when I take this hat back for the factory tour."
handlebar bart
Call Me a Cab
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- 2,623
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- at work
How could someone put that in a box and ship it.
Unbelievable
Unbelievable
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
How could someone put that in a box and ship it.
Agree with you Ed. How can the factory & THE FEDORA STORE both let it get shipped. Did The Fedora Store do anything more than just send it on to me?
handlebar bart
Call Me a Cab
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- 2,623
- Location
- at work
It was a wise choice to have a nice dinner out with the wife before posting about this hat.......heck, no point in dwelling on that hat last night
carldelo
One Too Many
- Messages
- 1,568
- Location
- Astoria, NYC
I had a somewhat similar experience with an old stock hat that was shipped with a wonky sweatband. The band was stitched way out of level and managed to put creases in the felt, and reduce the hat size. The store as much as admitted that they just take the hat box in one door from the factory, keep them in stacks and send them straight onto trucks and never look at them, which is complete BS. Just the fact that the pin is broken should have kept it from shipping, much less the condition of the felt.
Re: the condition of the felt, that looks to me like a too-small hat body was stretched up to get to 7-5/8. I have one Stetson in 7-3/4 that is marked somewhere under the sweat as a 7-5/8. The result is fine, in my case. But you might poke around on the inside and see if they tried to stretch a small body. That would be completely bogus, in my opinion, and doesn't bode well for the large sizes.
EDIT - to be clear, the hat with the wonky sweat mentioned above was not from the Fedora Store.
Re: the condition of the felt, that looks to me like a too-small hat body was stretched up to get to 7-5/8. I have one Stetson in 7-3/4 that is marked somewhere under the sweat as a 7-5/8. The result is fine, in my case. But you might poke around on the inside and see if they tried to stretch a small body. That would be completely bogus, in my opinion, and doesn't bode well for the large sizes.
EDIT - to be clear, the hat with the wonky sweat mentioned above was not from the Fedora Store.
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DJH
I'll Lock Up
- Messages
- 6,352
- Location
- Ft Worth, TX
Rather a unique situation that you are going to be right there with the people that made the hat in a short time. Interesting conversation to be sure!
I'm sure that at the Fedora Store, they receive boxes from the manufacturers, put a shipping label on and send them out the door. That's certainly the case with most on-line retailers. Certainly a case of poor QA at Hatco.
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
If I am putting my store name & rep out there with a specific model PLUS blatantly calling out The Strat Society of The FEDORA Lounge, you can bet your sweet behind I am checking at least the first 50 orders of said model!
carldelo
One Too Many
- Messages
- 1,568
- Location
- Astoria, NYC
Amen to that. You shouldn't have to pay a penny for that hat. If they're paying attention, the Fedora Store should refund your entire purchase price including shipping and pay for the return shipping as well.
Duper
Practically Family
- Messages
- 899
- Location
- Ontario, Canada
Man, that is poor judgement on their part to ship such a new model out without better quality checking by both parties involved. I'll bet they would have sold 5 more just today if you had given them a beaming report on quality and service. Now they have to back peddle to catch up for the 25 future sales they lost.
I think you will be treated very well by the Hatco folks. I am anxious to see the beautiful new no charge hat you come back with from Texas. They better put their best man on the job and best foot forward right about now.
gtdean, I hope you get the pick of the litter next time.
I think you will be treated very well by the Hatco folks. I am anxious to see the beautiful new no charge hat you come back with from Texas. They better put their best man on the job and best foot forward right about now.
gtdean, I hope you get the pick of the litter next time.
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
I will be emailing this review & a link to this thread shortly to The Fedora Store. A PM to fellow Lounger HATCO as well.
When you bring back an ICON, you need to do it with honor & respect especially when you know discerning eyes are watching!
When you bring back an ICON, you need to do it with honor & respect especially when you know discerning eyes are watching!
handlebar bart
Call Me a Cab
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- 2,623
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- at work
I bet HATCO (the lounger) is going to be friggin ticked off that you got a hat in that condition.
Duper
Practically Family
- Messages
- 899
- Location
- Ontario, Canada
I was just browsing around flickr looking at Stratoliner photos and I think another lounger has also experienced problems with his new Strat pin being too fragile. I stop there and let him fill in the blanks if he so wishes.
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
No need to email the Fedora Store, already received email that this thread has been read & action taken....
handlebar bart
Call Me a Cab
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- 2,623
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- at work
They preemptively emailed you?
Gromulus
Practically Family
- Messages
- 573
- Location
- NE Ohio, USA
Good luck. I hope they resolve this for you to your complete satisfaction.
W4ASZ
Practically Family
- Messages
- 582
- Location
- The Wiregrass - Southwest Georgia
Neophyte
My Mail is Forwarded Here
- Messages
- 3,445
- Location
- Chattanooga, TN
I feel like this model should've been offered open crown instead of Stetson's short teardrop. I suppose that it's an easy fix, though...
marcoshark
New in Town
- Messages
- 29
- Location
- South West Florida
The picture is a bit more tan. IMHO, it's not the same kind of Silver Belly you use to get back in the day, but the picture is a bit warmer
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
Yes they did. It was waiting in my inbox before I could cut & paste my review.
- Messages
- 10,524
- Location
- DnD Ranch, Cherokee County, GA
He has committed to remedy the situation totally.
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