Joao the Italian Post are not so bad as people said. It is a long time (forty years) I use their services for internal and abroad and sometimes they are better than you think. In all these years I have only one loss. The fault was in between Italian and German Post services. May be I'm a lucky man....... I agree Tacchino has a very primitive web site, but you can inquire in English about the hats you wish to know more. I have two of them in my hands and they are (opinion of a bad lover of western hats ) really well made.