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Discussion in 'Hats' started by Lefty, Sep 2, 2009.

  1. Bill Hughes

    Bill Hughes Call Me a Cab

    Messages:
    2,225
    Location:
    North Texas
    It’s not. You had it right in the first post. It’s a poor customer service issue.
     
  2. AbbaDatDeHat

    AbbaDatDeHat I'll Lock Up

    Messages:
    6,715
    Welcome to the Lounge Shoe.
    You’ll find the customer service always available and very knowledgeable around here. Not sure i’ve ever seen it falter.
    As Bill said, up, down should be no problem.
    Let us know how the Panizza goes. They are all welcome.
    Keep coming back and again, welcome.
    B
     
    Zombie_61 likes this.
  3. homesicksteve

    homesicksteve Familiar Face

    Messages:
    55
    Location:
    Kent; UK
    [QUOTE=
    Also a question about Christy’s. ......Three full working days have passed and still no response.
    Has anyone else had experience with their customer service?





    I ordered a Homburg from Christy's a couple of years ago to wear to a Black Tie event.
    I ordered in plenty of time, receiving am assurance they would deliver before I needed it - & they delivered the day after the event.....they were not helpful & didn't care.
    The hat was not well made, and the sweat band was not leather...


    I have several older Christy's (20-30 years old) & the quality was better.

    Never again
     
    steur, Zombie_61 and Bill Hughes like this.
  4. The Shoe

    The Shoe One of the Regulars

    Messages:
    127
    Location:
    Wakayama, Japan
    Thanks for the welcome, AbbaDatDeHat. I’m still umming and ahing about the Panizza. I just know I want a nice wide or widish brim fur felt Fedora for my birthday in March (and I’ve made my wife aware of this, too). I live in Japan where the hat culture isn’t spectacular. I have to travel at least a couple of hours to find a decent hat shop and the prices tend to be significantly more than purchasing online - even including international postage. I’m always a bit nervous buying without trying the hat on, though. Any recommendations for good value, good quality makers would be appreciated. I’ve got a couple of Bailey summer hats I’m very happy with. I’m also thinking about a Bigalli Fedora for everyday wear.
     
    Last edited: Jan 25, 2020
    Zombie_61 and AbbaDatDeHat like this.
  5. The Shoe

    The Shoe One of the Regulars

    Messages:
    127
    Location:
    Wakayama, Japan
    Sorry to hear about your experience, but pleased that it’s not just me! As I say, I’m really happy with the quality of the hat - especially for the price. What makers would you recommend I look at in my search for a wide or widish brimmed Fedora?
     
    Zombie_61 likes this.
  6. homesicksteve

    homesicksteve Familiar Face

    Messages:
    55
    Location:
    Kent; UK
    ^
    I'm in the UK & have to rely on mail-order...
    The best value decent hats I have are from Akubra in Australia. (The Hattery is my choice for supply)

    https://hatsdirect.com/collections/...ation-iv-deluxe-open-crown?variant=6745449669

    Our US cousins across the pond seem spoiled for choice in comparison & will no doubt suggest further options...

    Welcome to the forum - the little I know about hats I learned here.
     
    Zombie_61 likes this.
  7. Bill Hughes

    Bill Hughes Call Me a Cab

    Messages:
    2,225
    Location:
    North Texas
    What size do you wear?
     
  8. AbbaDatDeHat

    AbbaDatDeHat I'll Lock Up

    Messages:
    6,715
    Hey Shoe:
    I can’t help you with makers. I’ve never bought a new hat. Mine are all vintage and most from eBay.
    Do not dismay, i’m sure others here will chime in in short order.
    B
     
    Hat and Rehat likes this.
  9. The Shoe

    The Shoe One of the Regulars

    Messages:
    127
    Location:
    Wakayama, Japan
    59-60cm
     
  10. belfastboy

    belfastboy I'll Lock Up

    Messages:
    4,472
    Location:
    vancouver, canada
    Give some serious consideration to a custom made fedora. The pricing is surprisingly competitive to an off the shelf Stetson and lower than a Borsalino. You get THE hat you desire with assurance it will fit.
     
    Bill Hughes and Frunobulax like this.
  11. itsallgood

    itsallgood One of the Regulars

    Messages:
    107
    When does Stetson disclose its Fall City lineup? I'm feeling restless for another quality hat, hopefully something in cornhill. Do you think anyone at Stetson noticed that the distribution channel was quick to sell out of anything in cornhill last year?!?
     
  12. Frunobulax

    Frunobulax

    Messages:
    14,805
    Location:
    Funkytown, USA

    Not sure. But it'll be here.

    http://www.hat-co.com/public
     
    jlee562 and deadlyhandsome like this.
  13. steur

    steur

    Messages:
    11,681
    Location:
    Nederland
    That is interesting. I've never heard of anyone offering Borsalino replacement sweatbands. Curious about what is going to turn up.
     
  14. Hat and Rehat

    Hat and Rehat Call Me a Cab

    Messages:
    2,427
    Location:
    Denver
    Even public servise
    I want to know more about this too.
     
    Bill Hughes and AbbaDatDeHat like this.
  15. Arrowit

    Arrowit New in Town

    Messages:
    13
    I picked it yesterday from Henry The Hatter in Southfield Michigan. Sure enough a Borsalino replacement sweat band. Steamed and brushed it and gave it a quick bash this morning. IMG_2376.JPG IMG_2378.JPG IMG_2379.JPG
     
    Blare, Zombie_61, hatsRme and 7 others like this.
  16. steur

    steur

    Messages:
    11,681
    Location:
    Nederland
    Sure enough. Looks a bit different from their usual logo though. It's missing the "Grand Prix Paris 1900" for example. But there are many different forms of their sweatband logo and it's better than a general sweatband. So why not.
    borsalino ardilla 59_08.jpg
     
    Blare, Zombie_61, Arrowit and 2 others like this.
  17. Hat and Rehat

    Hat and Rehat Call Me a Cab

    Messages:
    2,427
    Location:
    Denver
    Arrowit likes this.
  18. Hat and Rehat

    Hat and Rehat Call Me a Cab

    Messages:
    2,427
    Location:
    Denver
    Do they also have other brand's sweatbands?
    That's right, Stefan. Never look a gift horse in the mouth.
     
    Arrowit likes this.
  19. Arrowit

    Arrowit New in Town

    Messages:
    13
    I'm not sure, I didn't ask them. I was pretty excited about them putting in the Borsalino band. LOL
     
  20. DaveProc

    DaveProc A-List Customer

    Messages:
    423
    Location:
    Rhode Island
    I'm sure it has been asked before, but I am in search of a competent reasonably priced shop on the East Coast of the US to replace the sweatbands on a couple of my hats.
     

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