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[The Shoe]

Well, OK, but they are still a third party to the transaction. No $$$ changed from your hands to theirs, so what are they to do?

If I tell you the hat you're preparing to buy at Del Monico is beaver and I'm wrong, I have no responsibility to make the transaction right. Again, the people you bought the hat from represented the item accurately. You chose to believe a third party.

And also again, there is no Stetson Company, it folded in 1970 and sold it's assets and naming rights. It's currently owned by Hatco, which I think is even owned by somebody even bigger (and is probably part of the Illuminati). Further, the site which sells directly from Stetson is likely a separate entity licensed by Hatco to sell the Stetson brand. The person you talked to is sitting in a call center and probably has only a limited knowledge of the products - essentially a store clerk.

I think this is a "Live and Learn" situation.

Except the people he bought the hat from did not represent it accurately. It’s listed as fur felt, but it is actually wool felt.

 

[Who?]

This thread is a perfect example of why lawyers smile a lot.

 

[Blare]

Except the people he bought the hat from did not represent it accurately. It’s listed as fur felt, but it is actually wool felt.

And they probably pulled their data from… Stetson.com. or is it Hatco

 

[Frunobulax]

Except the people he bought the hat from did not represent it accurately. It’s listed as fur felt, but it is actually wool felt.

I was under the impression the screen shot was from the Stetson site.

 

[jlee562]

Except the people he bought the hat from did not represent it accurately. It’s listed as fur felt, but it is actually wool felt.

That wasn't how I read the OP which never specified the retailer they bought it from.

@wearinghats yes, I understand you were provided incorrect information from the .com rep. But as they informed you, they are not Stetson as such.

My point was that it's unrealistic to think a $130 hat sized s/m/l is made from beaver felt. Regardless of what you were told. They are just not that inexpensive (unless you are buying second hand), and all the high end hats are offered only in proper sizes.*

Obviously one should be able to trust a brand representative, but in this specific situation, with a $130 hat, that other sites listed it correctly as wool, the .com rep insisting it was beaver should have been a red flag that they had incorrect info or were otherwise misinformed, rather than confirmation. If 9/10 dentists recommended brand x, are you gonna listen to the last one?




*p.s. let me correct myself lest anyone base a purchasing decision on my post, Stetson does offer some 4x wool westerns in proper sizes. But AFAIK, fur felt dress hats are only offered in proper sizes.

 

[belfastboy]

I think all (or at least most) of the members here have bought hats they regretted as they learned to navigate the world of hatting. It is an integral part of the process as sadly trial and error is a common path to knowledge. I think most of us accept the lumps, learn the lesson and move on and as hard as it might seem be grateful the lesson was a relatively cheap one to learn. The lesson: inexpensive hats that are sized as S, M, L, & XL will never be made from a beaver felt, and very unlikely to be made from even cheap rabbit felt. Wear the hat, burn the hat or give it to GoodWill.....but set aside the anger & angst and get on with it. Is the $100+ worth the battle?

 

[deadlyhandsome]

That wasn't how I read the OP which never specified the retailer they bought it from.

@wearinghats yes, I understand you were provided incorrect information from the .com rep. But as they informed you, they are not Stetson as such.

My point was that it's unrealistic to think a $130 hat sized s/m/l is made from beaver felt. Regardless of what you were told. They are just not that inexpensive (unless you are buying second hand), and all the high end hats are offered only in proper sizes.*

Obviously one should be able to trust a brand representative, but in this specific situation, with a $130 hat, that other sites listed it correctly as wool, the .com rep insisting it was beaver should have been a red flag that they had incorrect info or were otherwise misinformed, rather than confirmation. If 9/10 dentists recommended brand x, are you gonna listen to the last one?




*p.s. let me correct myself lest anyone base a purchasing decision on my post, Stetson does offer some 4x wool westerns in proper sizes. But AFAIK, fur felt dress hats are only offered in proper sizes.

I get that you and I would see the red flags of a hat being sized small, medium, large, etc., or for a beaver hat selling so cheap, but if you are new to hats I don’t know if those things ring alarm bells.

I think I’d contact the US Dept. of Commerce and complain that the hat or the advertising was in contravention of the Wool Products Labeling Act of 1939. I’m sure I’d be granted an injunction to order Hat-Co to cease all production. Or I’d drive down to Pro Equine and picket the corporate offices.

 

[AbbaDatDeHat]

I get that you and I would see the red flags of a hat being sized small, medium, large, etc., or for a beaver hat selling so cheap, but if you are new to hats I don’t know if those things ring alarm bells.

I think I’d contact the US Dept. of Commerce and complain that the hat or the advertising was in contravention of the Wool Products Labeling Act of 1939. I’m sure I’d be granted an injunction to order Hat-Co to cease all production. Or I’d drive down to Pro Equine and picket the corporate offices.

That’s right!!
Guns blazin
Stick it to the man!
B

 

[M Hatman]

 

[M Hatman]

and on the USPS....are they quarantining overseas orders still? I have had one arrive in Chicago on the 15th and it is still sitting there.......thinking a drive to town may be in order....

OR......NOT!!!!!

 

[deadlyhandsome]

That’s right!!
Guns blazin
Stick it to the man!
B

I’m already planning the the million man hat wearer’s march on Stetson!

 

[belfastboy]

I’m already planning the the million man hat wearer’s march on Stetson!

You could supply hats to the goodly number that would like to attend but had no suitable hat to wear!!! I will come if we can go for beers afterwards!

 

[Bluechel]

Hello TFLers...seller

claims the JL is horse, I'm not convinced...thoughts? I'm a buyer.

 

[Bluechel]

Is this HH?

 

[Frunobulax]

You could supply hats to the goodly number that would like to attend but had no suitable hat to wear!!! I will come if we can go for beers afterwards!

Toss in some BBQ and I'm in.

 

[Who?]

What sleeping accommodations will be provided?

 

[wearinghats]

Well this has been beaten to death at this point. Yeah, I'm new to hats, so I don't really know anything about cost. I've contacted my credit card company to dispute this as I thought I was talking to someone at stetson, but apparently stetson isn't really stetson anymore is what some of you are saying (again I didn't know this), and will leave it at that. Again thanks for that idea.

 

[The Shoe]

I was under the impression the screen shot was from the Stetson site.

That wasn't how I read the OP which never specified the retailer they bought it from.

Going back and reading the OP, I see you’re correct. Disregard all that nonsense I was spurting!

 

[Bamaboots]

Is it over, is it really over?

 

[ILB Frank]

Well... After a long side-trip through the back alleys of Off-topic Blvd, this thread finally got back on subject.
I had all but forgot what thread this was.

Good times.